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KDS (Kitchen Display System) vs Imprimante Ticket: the match

Technology 5 min de lecture 29 novembre 2025

Paper: Simple, inexpensive, durable, one can write on it, and affix it to a document. But it gets lost, dirtied, falls, and one doesn’t know how long it’s been there.

The screen (KDS): Provides the precise timing (“Waiting for 12 min” in red). Allows sorting by dish (e.g., “Launch 4 burgers together” even if they are different orders). Eco-friendly (no rolls).

The disadvantage of the KDS: a screen failure paralyzes the kitchen. There must always be a backup printer. The greasy screen is difficult to clean.

The KDS also allows you to measure performance: “Average plate turnaround time: 8 min”. Impossible with paper.

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