Mandatory legal notices for a B2B SaaS provider in France (LCEN 2004)

Cas concret 2026 — The provider gofoodup.com (brand “FoodUp”) which is currently approaching French restaurateurs does not display any legal mentions, any SIREN, any publisher name, any postal address, any professional phone number, or any host name at the time of our verification (May 13, 2026). All URLs /mentions-legales, /legal, /cgu return HTTP 404. See the full factual case study →

Any commercial company that publishes a website in France is required to display complete legal mentions. This is not a suggestion, it is a legally punishable obligation under Law LCEN of June 21, 2004. Yet, in 2026, a significant part of the “agencies” and “accelerators” that approach restaurateurs to manage their Uber Eats and Deliveroo sales do not respect this obligation.

Here is what must be displayed, and how to read the absence of this information.

The 9 Mandatory Elements (Article 6-III LCEN)

Article 6, III, 1° of the law for trust in the digital economy lists the information that a professional publisher must make accessible “in an easily accessible manner” to its users:

1. Company name or company name (and legal form: SAS, SARL, EURL, etc.)
2. Address of registered office
3. Phone number
4. Email address
5. Registration number with the RCS (Register of Commerce and Companies) + city of the court of commerce
6. Share capital (for companies)
7. VAT identification number (if subject to VAT)
8. Name of the editor-in-chief
9. Name, company name, address and phone number of the website host

This is supplemented by, for any website collecting any personal data (contact form, newsletter, demo request): the privacy policy GDPR, separately.

Penalties for Absence

Article 6, VI, 2° of the LCEN:

Anyone failing to comply with the provisions of III of this article shall be punished with imprisonment for one year and a fine of €75,000, or a person legal entity shall be punished with a fine of €375,000 […]

These sanctions target the editor-in-chief of the website — not the user. But it mainly means that anyone harmed (customer having paid for a disputed service, for example) can report the breach to the DGCCRF and file a civil action in parallel.

Why This Is Crucial for You, Restaurateur

When you are about to sign with a provider who will:

• Obtain your Uber Eats / Deliveroo / Just Eat credentials
• Modify your menu, your prices, your public descriptions
• Launch advertising campaigns from your profile
• Potentially access your IBAN for invoicing

The absence of legal mentions means concretely:

• No identifiable company = no competent court in case of dispute. You pay in France, but you have no way to pursue someone somewhere.
• No editor-in-chief = no one is legally responsible for the content published on the site (including commercial promises made to you on the site).
• No verifiable address = no possibility of sending a registered letter, no exploitable formal notice.
• No RCS = no ability to verify the legal existence of the company, its seniority, its financial situation (an RCS provides access to annual accounts via Infogreffe or Pappers).

How to Check in 30 Seconds

1. Go to the provider’s website.
2. Scroll to the bottom of the homepage. Look for a link “Legal mentions”, “Legal”, “Imprint”, “Legal information”, “About the publisher”.
3. If no link exists: already problematic.
4. If a link exists, click and verify the presence of the 9 elements listed above.
5. Cross-reference the SIREN/SIRET number on annuaire-entreprises.data.gouv.fr or Pappers. The company must be active, and the company name must match.

An additional useful check: read the latest annual accounts available on Pappers (free). An “agency” that claims to manage 50 or 100 restaurants should display a coherent turnover figure; if it is chronically in loss or has only been created 6 months ago without any filing of annual accounts, it is a precautionary element.

Observed Case in 2026: gofoodup.com (brand “FoodUp”)

When checking the ecosystem of providers “delivery boost” for restaurateurs in May 2026, we noted that an online site currently operating and actively approaching the French restaurant market — gofoodup.com, brand “FoodUp” (also “GOFOOD’UP”) — does not comply with any of the LCEN obligations listed in this article. The detailed analysis is in the dedicated factual case study. The findings as of May 13, 2026:

• Does not display any legal mentions accessible (verified on all indexed pages, and all common URLs — /mentions-legales, /legal, /cgu, /cgv, /privacy — return HTTP 404)
• Does not display any SIREN, any SIREN number, any RCS, any publisher name
• Does not display any company name or share capital
• Does not display any privacy policy while collecting 6 personal data fields via its contact form (first name, last name, email, phone number, restaurant name, message)
• Does not display any contact email (the only email present on the page is [email protected], which is the example placeholder of the contact form, not a real email address of the provider)
• Does not display any professional phone number (the +33 6 12 34 56 78 visible is also an example placeholder)
• Does not display any editor-in-chief or hoster details

The pattern to remember: a site with a strong commercial promise (“Accelerator UberEats & Deliveroo”, audits, optimization, pilotage Ads, “+26 % average turnover”, “Top 3 local ranking”), call-to-action everywhere (“Start”, “Request a demo”), but zero legal information, zero verifiable coordinates, zero publisher identity. This is precisely what the LCEN prohibits.

The supplementary signal: offshore location

Another signal that you can look for: the public LinkedIn posts of the provider’s founder. Several profiles we examined publicly claim a base in Dubai / Sharjah while approaching the French restaurant market. This choice of location is not illegal in itself — the United Arab Emirates are a recognized jurisdiction — but it has practical consequences for you:

• Competent court: if your contract does not explicitly designate the French court as competent, you may have to sue in the United Arab Emirates. Cost and deadlines in practice prohibitive for a dispute of a few thousand euros.
• VAT and invoicing: a provider invoicing from the UAE to France does not apply French VAT (autoliquidation mechanism on the restaurateur’s side if the service is attributable to a Dubai base) with sometimes risks of recovery if the administration considers that the service is actually provided from France.
• Debt collection: impossible to send a formal notice effectively to an offshore company from France without an international procedure.

Again: all this is legal in itself. But it is your right and your interest to know who invoices you, from where, and how you recover your money if the service does not meet its promises.

In summary

A compliant provider will display, without having to search for them, its complete legal mentions (LCEN art. 6-III), its SIREN, and its privacy policy. Any deviation from this minimum must trigger a simple question for you: why are they trying to remain anonymous?

And the corollary: a transparent provider — like Fooderise with its legal mentions accessible from the footer of each page, its SIREN visible, its prices public and without commitment — gives you, from the first second, the minimum you are entitled to as a professional client.