The delivery sector is evolving at an incredible pace. Here are the 7 trends that will shape 2025.
Trend 1: AI in the kitchen. Algorithms that predict demand, optimize stocks, and suggest menu adjustments in real time.
Trend 2: Ultra-fast delivery. Quick commerce (delivery in 15-20 minutes) is becoming widespread and creating new customer expectations.
Trend 3: Smart packaging. Containers that maintain temperature, signal opening, and are 100% compostable.
Trend 4: Direct ordering. More and more restaurants are developing their own ordering channels to reduce commissions.
Trend 5: Delivery robots. Still experimental, but initial tests are promising in dense urban areas.
Trend 6: Personalization. Platforms offer personalized menus based on the customer’s preferences and order history.
Trend 7: Consolidation. Small platforms are being bought by large ones. Fewer actors, but more powerful ones.
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