Just Eat (formerly Takeaway.com) has a commission model different from Uber Eats and Deliveroo: the percentage depends mainly on who delivers. Self Delivery (you deliver), it’s ~12-14 %. Delivery (Just Eat delivers), it’s ~28-30 %. Here is the complete 2026 grid, hidden fees and levers for optimization.
Percentage of commission Just Eat: the scale 2026
| Forfait Just Eat | Commission HT | Qui livre | Inclus |
|---|---|---|---|
| Self Delivery | 10-14 % | You | Listing, client payment, support |
| Delivery (Standard) | 28-30 % | Just Eat | Listing + delivery + tools |
| Delivery (Premium) | 30-33 % | Just Eat | Everything from Standard + boosted visibility + advertising budget |
The biggest lever on Just Eat is therefore the choice between Self Delivery vs Delivery, not the negotiation of the percentage. If you have your fleet (employees, freelancers, Stuart/private courier partnerships), Self Delivery at 12% is by far the best deal on the platform market.
Hidden fees Just Eat to know
VAT on commission
Just Eat bills at HT (excluding VAT). The 20% VAT is added to the percentage. 30% HT becomes 36% including VAT.
Marketing fees, fixed fees
Just Eat applies a monthly marketing fee (between €50 and €200/month) in addition to the commission. It is rarely mentioned in the contract signature – check your first invoices.
Service fees merchandise
1-1.5% of the total order for payment processing, like the other platforms.
- Promotions and “Top Deals”
Just Eat encourages restaurants to participate in “Top Deals” (e.g., -25%, -2€ delivery), which you partially cover. Without oversight, you could end up paying 8-10% more during shared promotions.
Disputes
Just like Uber Eats and Deliveroo, Just Eat can charge a customer refund without easy dispute. Recurring cost: 1-2% of Just Eat’s turnover.
Self Delivery vs Delivery on 15K/month
Restaurant making €15,000 HT/month on Just Eat. Comparison of the two modes.
Self Delivery (you deliver)
| Post | Calculation | Amount |
|---|---|---|
| Commission HT (12 %) | 15 000 × 12 % | 1 800 € |
| VAT on commission | 1 800 × 20 % | 360 € |
| Merchant service fees (1,5 %) | 15 000 × 1,5 % | 225 € |
| Fixed marketing fees | 100 € | |
| Dispute costs (1 %) | 15 000 × 1 % | 150 € |
| Total Cost Just Eat | 2 635 € | |
| Real Cost % of CA | 17,6 % | |
| + Cost of your internal fleet (~10 €/delivery × 750 deliveries) | 7 500 € | |
| Total complete cost (Just Eat + fleet) | 10 135 € | |
| Real total cost % of CA | 67,6 % |
Delivery Mode (Just Eat delivers)
| Commission HT (29 %) | 15 000 × 29 % | 4 350 € | | TVA sur commission | 4 350 × 20 % | 870 € | | Frais service marchand (1,5 %) | 15 000 × 1,5 % | 225 € | | Promotions partagées (5 %) | 15 000 × 5 % | 750 € | | Coût des litiges (2 %) | 15 000 × 2 % | 300 € | | Coût total | | 6 495 € | | Coût réel en % du CA | | 43,3 % |
Final calculation: Self Delivery is more advantageous only if your internal delivery cost is less than €8.70/delivery (based on the example). Above this threshold, Delivery becomes more profitable despite the high commission.
That’s why Self Delivery is the preferred option for food trucks, dark kitchens, pizzerias that already have an established internal delivery model.
How to reduce the Just Eat commission
Lever 1 — Tilting Self Delivery if float available
This is by far the most effective lever. Potential savings: 16-18 points on the Just Eat revenue. Conditions:
Must have at least 30 daily Just Eat orders for the fleet to be profitable. Must have a consistent delivery zone (radius < 4 km). Must have delivery drivers available during peak Just Eat hours (mid-day + evening).
Lever 2 – Mastering Top Deals Promotions
Decline automatic Top Deals. Validate them order by order or for very targeted windows (afternoon gaps, Monday evenings). Savings: 3-5% of turnover.
Lever 3 — Flattening additional marketing
Just Eat often offers marketing in addition to the package – pay only if you measure the impact. Otherwise, cut it.
Lever 4 – Challenging Disputes
As with Uber Eats and Deliveroo, approximately 50% of Just Eat disputes are contestable with photo evidence / prep time / delivery time. Automation tools: see Fooderise.
Lever 5 – Renegotiate above €30,000/month
Beyond €30,000/month on Just Eat, the salesperson is open to dropping 1-2 points. Modest but cumulative over 12 months.
Commission Just Eat vs Deliveroo vs Uber Eats : positioning 2026
Just Eat is objectively the cheapest platform if you are Self Delivery. It’s also the one where Self Delivery is the most accessible – Uber Eats and Deliveroo are pushing harder towards their integrated fleets.
Typical strategy for a mid-sized restaurant:
Just Eat for cost-effective self-delivery at 12-18% of total cost. Uber Eats for maximum visibility, assuming ~38-42% cost. Deliveroo for capturing the premium urban segment, ~32-36% cost.
See our Uber Eats vs Deliveroo vs Just Eat comparison and our commission platforms page.
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The Just Eat restaurant France 2026 commission is unique by its two-speed structure: 10-14% in Self Delivery, 28-30% in Delivery. The choice between the two is the only real lever – marginal negotiation between 28 and 30% is minor compared to the switch to Self Delivery.
If you have operational capability (fleet, zone, volume), Self Delivery on Just Eat is the best commission/visibility ratio in the French market in 2026.
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