How much does Deliveroo really cost for a restaurant in France? The commission percentage displayed publicly is only part of the bill. Here’s a factual and quantified decryption of Deliveroo restaurant France commission in 2026, with packages, hidden fees, and levers to reduce it.
Commission rate Deliveroo: the 2026 scale
Deliveroo charges a commission proportional to your revenue generated on the platform, without a fixed subscription. The exact percentage depends on your plan:
| Deliveroo Package | Commission | Included | For Whom |
|---|---|---|---|
| Lite (Marketplace) | 14% VAT | Simple listing, no advertising, no delivery included | Restaurants with their own fleet |
| Plus (Standard) | 22-25% VAT | Listing + Deliveroo delivery + basic analytics tools | The majority of partner restaurants |
| Premium (Premium) | 27-30% VAT | Everything in Plus + boosted visibility, Premium badges, menu A/B testing | Brands that want maximum volume |
| Marketplace+ | 30-33% VAT | Premium placements (top of lists) + mandatory monthly advertising budget | Restaurants in a “cash” mode on volume |
To remember: the Plus package (~25%) is the standard received by a new restaurant that registers. You can negotiate below 22% only from a certain monthly volume.
Hidden fees Deliveroo: what the grid doesn’t show
The commission is only a part. Here are the often forgotten fees in the calculation:
VAT on commission
Deliveroo charges a commission excluding VAT (HT). You pay the 20% VAT on top of that. On an order of 30 €, a commission of 25% HT = 7.50 € HT, totaling 9 € including VAT. This is 30% of the basket, not 25%.
Service fees merchandise
On certain areas and certain packages, Deliveroo charges an additional service fee of 1-2% on the total order to cover payment processing. Often hidden in small print in the contract.
Promotions platform
Deliveroo regularly applies promotions (“−20% offered by Deliveroo”) which are actually shared between Deliveroo and the restaurant. Read your partner portal carefully – you may find yourself paying 50% of the promotion without explicitly validating it.
Advertising Refactoring
The Premium package and Marketplace+ include a mandatory monthly advertising budget (starting from €100-€300/month) on sponsored in-app placements. It’s advertising that you don’t control.
Disputes and refunds
Deliveroo can charge you for the cost of a customer refund on a dispute (missing item, cold food) without you being able to easily contest it. It’s an invisible but real loss on the margin – typically 1-3% of turnover. See our dispute guide Deliveroo.
Real commission Deliveroo on an average restaurant
Restaurant making €30,000 HT/month on Deliveroo, Plus package at 25% HT:
Commission HT | 30 000 × 25 % | 7 500 € TVA sur commission | 7 500 × 20 % | 1 500 € Frais service marchand (1,5 %) | 30 000 × 1,5 % | 450 € Coût des litiges (2 %) | 30 000 × 2 % | 600 € Coût total Deliveroo | | 10 050 € Coût réel en % du CA | | 33,5 %
You had encrypted it at 25% in the contract. You are paying 33.5%. The 8.5% difference represents €102,600 over 12 months for a restaurant with a €30,000/month turnover on Deliveroo.
How to reduce the Deliveroo commission
Lever 1 – Negotiate your rate based on volume
If you exceed €20,000-€25,000 gross/month solely on Deliveroo, you are eligible for a renegotiation. Realistic targets: decreasing from 25% to 21-22%. Savings: €1,000/month on €30,000 in turnover.
Lever 2 – Switch to Green Fleet (Lite Package)
If you have your delivery people (employees, freelancers, partnership with Stuart/private courier), you can switch to the Lite package at 14%. Savings of 11 points on Deliveroo turnover. But be careful: you take back control of the delivery (recruitment, payroll, insurance, incident management) – often a net profit only if your Deliveroo volume is above 50 orders per day.
Lever 3 – Systematically challenge disputes and refunds
Of the 2-3% of disputes, approximately half are disputable (missing article not proven, cold food but delivered on time, etc.). An automation tool for disputes (like Fooderise) can recover 50-70% of these commissions. On a budget of 30K/month, that represents 300-450 € of recovered margin per month.
Lever 4 – Push direct commands out of Deliveroo
The best commission is the one you don’t pay. Build your direct channel gradually: a dedicated ordering website, QR code payment at table, a WhatsApp loyalty program, communication on Deliveroo bags to push the customer towards your direct order at the same time. Goal: 15-20% direct orders in 6 months, which equals 0% commission on this portion.
Lever 5 — Optimize your menu for profitability
Not all dishes are equal when it comes to a 25% commission. A dish with high raw material costs (premium steak, seafood) is devastating; a dish with high margin (pasta, pizza, fries) absorbs the commission. Audit your menu and shift your focus to dishes with a 60-70% gross margin. See our profitability of orders guide.
Commission Deliveroo vs Uber Eats vs Just Eat : the verdict 2026
| Platform | Standard Commission | Negotiable Commission from | Major Hidden Fees |
|---|---|---|---|
| Deliveroo Plus | 22-25% gross revenue | 20K/month | Disputes, shared promotions, VAT |
| Uber Eats Plus | 25-30% gross revenue | 25K/month | Service fees, Sponsored advertising |
| Just Eat Delivery | 28-30% gross revenue | 30K/month | Fixed marketing fees |
| Just Eat Self Delivery | 12-14% gross revenue | From registration | You manage the delivery |
See the detailed comparison at /commission-plateformes and our dedicated article Uber Eats vs Deliveroo vs Just Eat.
La science est un processus de découverte, une quête incessante pour comprendre le monde qui nous entoure. Elle repose sur l’observation, l’expérimentation et la formulation de théories qui expliquent les phénomènes naturels. La méthode scientifique est un ensemble de règles et de procédures qui garantissent la rigueur et la fiabilité des résultats. Elle implique la formulation d’hypothèses, la conception d’expériences pour les tester, l’analyse des données obtenues et la conclusion sur la validité de l’hypothèse.
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Enfin, la science est un outil puissant pour résoudre les problèmes et améliorer la vie humaine. Elle a permis de développer des médicaments pour traiter les maladies, des technologies pour communiquer et des solutions pour lutter contre le changement climatique.
The Deliveroo commission in France 2026 officially oscillates between 14% and 30%, but the actual commission paid by a standard restaurant is more around 30-34% of the total Deliveroo TTC (including VAT, service fees, unresolved disputes, and shared promotions).
The good instinct
Understand your true cost – recalculate your last 3 months not just with the contract percentage but with all the above positions.
Renegotiate from €20K/month – it’s rare that you’ll be offered this, but it’s worth asking.
Challenge disputes – automate if possible, it’s free margin.
Build your direct channel – it’s the investment with the best long-term ROI.
The fight isn’t “removing Deliveroo” — it’s maintaining Deliveroo volumes while limiting what they capture from your margin.
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