Choosing between Uber Eats, Deliveroo and Just Eat – or combining the three – is one of the most significant decisions for a restaurant’s profitability in delivery. Each platform has its own commission model, customer type, and ecosystem of tools. Here is an up-to-date factual comparison for 2026.
Commissions and fees: what you really pay
Uber Eats: commission between 15% and 30% depending on the plan (Plus, Premium, Premium+). The basic plan covers delivery; higher plans add in-app visibility and advertising. Additional service fees may apply depending on the area.
Deliveroo: similar commission (between 14% and 30%), with negotiable tiers above certain volumes. The pricing structure varies according to urban density and local competition. The “Marketplace+” program charges separately for premium locations.
Just Eat: slightly different model – the commission is generally lower (10% to 14%) as the fleet is often the restaurant’s responsibility (“Self Delivery”). When Just Eat provides delivery (“Delivery”), the commission rises around 30%.
The complete breakdown of the grids is documented on our commission platforms page. For an average restaurant generating €30,000 in monthly delivery revenue, the difference between 15% and 25% commission represents €3,000 of gross margin per month.
Visibility and customer typology
Uber Eats is benefiting from the Uber network effect (urban mobility + delivery) — a very large user base, a mix of large and medium-sized cities, and an average order value in the mid-range.
Deliveroo focuses on dense urban areas with a more premium positioning. Higher average basket, more demanding customers regarding quality, strong expectations regarding delivery times.
Just Eat is historically more present in medium-sized cities and with a more family-oriented clientele, with a more modest basket. Its market share varies greatly depending on the regions – dominant in some, marginal in others.
Restoration Tools
| Platform | Main Tool | Strengths | Limitations |
|---|---|---|---|
| Uber Eats | Uber Eats Manager | Detailed analytics, photo A/B testing | Long menu management, no raw export |
| Deliveroo | Partner Portal | Weekly reports, multi-restaurant support | Menu changes slow |
| Just Eat | Restaurant Partner Centre | Simpler, fast menu management | Less rich analytics |
See also our dedicated pages: Uber Eats, Deliveroo, Just Eat.
Support restaurateur
The three platforms have improved their support, but the turnaround times and quality vary:
Deliveroo is generally considered the most responsive to urgent incidents (disputed order, product pickup). Uber Eats offers a fast in-app chat but escalations can sometimes be slow in case of financial disputes. Just Eat has a more traditional email support – longer response times but cases are generally resolved.
If you handle a large number of order disputes or price disputes, these differences weigh heavily on your daily time.
The critical point: multi-platform = operational chaos
The majority of high-performing delivery restaurants are present on the three platforms simultaneously – it’s the only way to capture each customer segment. But managing three tablets, three interfaces, three menus, and three dispute portals quickly becomes unmanageable beyond a few dozen orders per day.
That’s precisely what Fooderise solves: a single unified interface for all your platforms, with menu synchronization, automatic dispute resolution, and consolidated analytics. See also our delivery optimization and our menu synchronization.
Our recommendation
Start with a platform you’re proficient with – the one with the most clients in your area (look at your existing client apps to find out).
Add the second one after 2-3 months when your rating exceeds 4.3 and your operations are stable.
Go multi-platform from the 3rd month only if you have an orchestration tool. Otherwise, operational costs exceed the gain in orders.
The good choice isn’t “Uber Eats or Deliveroo or Just Eat” – it’s all three, managed intelligently. Otherwise, the commission alone decides, and it’s your margins that pay.
Rejoignez la communauté FluxResto
Recevez plus de conseils comme celui-ci directement sur WhatsApp. Gratuit, sans spam.
Rejoindre la chaîneUne correction ou une suggestion ?
Vous êtes éditeur, restaurateur ou expert du secteur et vous repérez une information à corriger ou à compléter ? Aidez-nous à tenir cet article à jour.
Proposer une amélioration