Deliveroo vs Uber Eats: Which choice for your restaurant?

Choosing between Deliveroo and Uber Eats – or both – is a strategic decision for any restaurateur. Both platforms dominate the French market with different approaches.

Commissions: Uber Eats typically applies between 15% and 30% depending on the plan chosen. Deliveroo offers similar rates, with variations depending on the geographical area and order volume.

Visibility: Uber Eats benefits from its Uber user base (network effect), while Deliveroo focuses on dense urban areas with a more premium image.

Tools for restaurateurs: Uber Eats offers Uber Eats Manager with detailed analytics. Deliveroo offers its Partner Portal with weekly reports.

Support restaurateur : the two platforms have improved their support, but response times remain variable. Deliveroo is generally perceived as more responsive for urgent issues.

Our recommendation: if your area allows it, being present on both platforms maximizes your visibility. But start by mastering one platform before adding a second.

In all cases, adapt your strategy to each platform. The algorithms are different, as are the audiences. A menu that performs well on Uber Eats will not necessarily be optimal on Deliveroo.