Responsibility ends with delivery to the client. In platform delivery, it ends with delivery to the courier, BUT…
The seal (staple, sticker) is essential. It guarantees the customer that the delivery person didn’t pilfer the fries (this happened in 30% of cases according to a US study).
Temperature: The hot must remain at +63°C, the cold at +4°C. Difficult on bike. Use high-performance insulated packaging.
The deadline: Beyond 30 minutes, the risk of bacterial growth increases. Refuse deliveries that are too far for quality and safety.
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