Fooderise

Chatbots and AI: Automating Reservations and FAQs

Digital Marketing 6 min read 11 octobre 2025

Recurring questions (hours, parking, vegetarian options) represent 80% of calls and messages. A chatbot on Messenger or your website can instantly answer them 24/7.

AI reservation. Virtual assistants can now answer the phone and take reservations in a natural way.

Don’t lose clients when you’re in the middle of service and can’t respond. The bot captures the request.

Personalization. AI can recognize a regular customer and suggest their preferred table.

Always keep an “Speak to a human” option for complex cases (privatization, severe allergies).

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