Kitchens pricing 2026: understand the billing model before committing

When searching for Keytchens prices on Google, nothing is found. No price list on the website, no pricing page. To find out the cost, you need to contact sales. This lack of price transparency is not illegal, but it deserves attention for a restaurateur looking to compare their options.

What users describe. According to testimonials collected from restaurateurs who subscribed to Keytchens, two billing models exist. The first: a fixed monthly subscription, reported around 200 EUR/month according to contracts. The second: a commission taken on each amount recovered via order dispute – reported around 30% by former users. These figures vary depending on contracts and are not publicly verifiable – that’s precisely why they must be requested in writing before signing.

The impact of the commission model. For a restaurant that regularly disputes orders, a 30% commission on recovered amounts represents a significant variable cost. For example: 525 EUR recovered in disputes in a month → 157 EUR in commission → 368 EUR net, in addition to the subscription fee. Over 12 months, the difference with a fixed-rate solution including dispute resolution can amount to more than 1,500 EUR.

The logic of incentivizing consideration. A model where the publisher is compensated proportionally to the volume of disputes handled creates a different dynamic than a fixed fee: the publisher’s economic interest is not aligned with reducing the number of disputes. This is not a criticism, it is a structural reality to be integrated into the evaluation.

What may be added. Several users have mentioned setup fees, training fees, or other ancillary costs not detailed during subscription. Before signing, explicitly request a comprehensive list of all applicable fees over 12 months.

Cancellation terms. Keytchens does not publish its cancellation terms online. Restaurateurs who have wished to cancel have described a process requiring multiple steps. Before signing, request the complete general terms and conditions document and read the article relating to cancellation: notice period, valid method of notification, any potential penalties.

What you need to ask before signing with Keytchens. Four minimum questions to obtain in writing: (1) the exact monthly rate, including all taxes; (2) the commission percentage on disputes and its calculation method; (3) a comprehensive list of ancillary fees (setup, training, maintenance, exit); (4) the complete terms of termination. If any of this information is not provided in writing upon your request, postpone the signature until it is obtained.

Market comparison. For reference: Fooderise offers €49/month all-inclusive – commission-free, POS, KDS, analytics, multi-sites – no commitment, one-click cancellation. Otter publishes its plans online. Deliverect publishes its pricing grid. A real price comparison can only be done with complete data on each side.

The key takeaway: the absence of a public tariff is not a reason not to subscribe, but it is a reason to take more time to obtain the necessary information for an informed decision.