The displayed price of a aggregator is rarely its actual cost. Between transaction fees, dispute commissions, add-on modules, and long-term commitments, two seemingly comparable front-end solutions can cost double, or even more, over the year. Let’s break down the real cost of RusHour, Keytchens, Otter, and Fooderise for a typical restaurant.
The Cost Structure of an Aggregator. Three bricks often combine: the monthly subscription, variable fees per order, and optional features. The trap is that many publishers only communicate about the first brick—or even none at all. To honestly compare, you need to reason in total annual cost for a given order volume.
The Case of Fooderise. The model is deliberately transparent: 49 EUR/month, or 588 EUR per year, all-inclusive. No transaction fees, no commission on disputes, no extra module. Whatever your volume, the cost remains the same. This is precisely what makes the budget predictable.
The Case of Otter. Otter displays plans but adds transaction fees that can reach 3.19% + 0.15 EUR per order, and also charges for certain modules (loyalty, KDS). For a restaurant delivering 1,000 orders per month at an average basket of 25 EUR, the transaction fees alone already represent several hundred EUR per month—plus the subscription. The whole thing is under a 24-month commitment, making it difficult to reverse if the calculation proves unfavorable.
The Case of Keytchens. The model is based on a commission taken on won disputes (reported around 30% by former users). Structural consequence: the more disputes you have, the more the publisher is compensated. Unlike a fixed rate, this model doesn’t mechanically push you to reduce your dispute rate. The actual cost therefore depends entirely on your volume of disputes—difficult to budget in advance.
The Case of RusHour. RusHour operates on a quote basis, without a public grid. The cost depends on the size of the establishment and the options (the Boost’R concierge offer is positioned as a premium offering for chains). For an independent, the lack of a public rate complicates comparison and negotiation.
Annual Cost Simulation (1,000 orders/month restaurant).
| Solution | Subscription | Variable Fees | Estimated Annual Cost |
|---|---|---|---|
| Fooderise | 49 EUR/month | None | ~588 EUR |
| Otter | According to plan | ~3.19% + 0.15 EUR/order | Subscription + several thousand EUR of fees |
| Keytchens | Not published | Commission on disputes | Variable depending on disputes |
| RusHour | On quote | According to contract | To be calculated on a case-by-case basis |
Invisible Costs to Integrate. Beyond direct fees, think about the cost of a long-term commitment (impossible to leave if the tool disappoints), the cost of added modules over time, and the cost of opportunity of an unpredictable budget that complicates your management. A fixed, all-inclusive rate has an inherent value: the peace of mind of knowing exactly your expense.
Conclusion. Before signing, ask each publisher for a fully-calculated total annual cost for YOUR actual volume, including transaction fees and modules. Fooderise, with its 49 EUR/month all-inclusive and a 14-day trial without a credit card, allows you to verify this calculation risk-free and without commitment. It’s often by asking about the real cost that discrepancies appear.
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