Privacy policy

We collect personal data in the following cases:

• Contact form: when you send us a message via the Site's contact form, we collect your name, email address, the subject of your request and the content of your message.
• Newsletter / WhatsApp: if you join our WhatsApp channel FluxResto, your phone number is managed directly by WhatsApp (Meta Platforms) under their own terms of use. Fooderise does not have access to your phone number via the channel.
• Site browsing: we automatically collect certain technical data such as your IP address, browser type, operating system, pages visited and visit duration.

We never collect sensitive data (ethnic origin, political opinions, health data, sexual orientation, etc.) within the meaning of the General Data Protection Regulation (GDPR).

The personal data collected is used exclusively for the following purposes:

• Responding to your requests and messages sent via the contact form
• Improving the content and user experience of the Site
• Producing anonymized statistics on Site traffic and usage
• Ensuring the security and proper technical operation of the Site
• Sending you information about our services, only if you have given your explicit consent

Your data is never sold, rented or transferred to third parties for commercial purposes. We only use it within the strict scope of the purposes mentioned above.

The Site uses cookies and similar technologies to improve your browsing experience. A cookie is a small text file deposited on your device (computer, tablet, smartphone) when visiting a website.

The cookies used on the Site fall into several categories:

You can configure your browser at any time to accept, refuse or delete cookies. Disabling certain cookies may affect your browsing experience on the Site. For more information on managing cookies, consult your browser's help page.

In accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act, you have the following rights regarding your personal data:

• Right of access: you have the right to obtain confirmation that data concerning you is or is not being processed, as well as a copy of that data.
• Right of rectification: you can request the correction of inaccurate or incomplete data concerning you.
• Right to erasure: you can request the deletion of your personal data under the conditions provided by the regulations ("right to be forgotten").
• Right to restriction of processing: you can request the restriction of processing of your data in certain circumstances provided for by the GDPR.
• Right to data portability: you have the right to receive your personal data in a structured, commonly used and machine-readable format.
• Right to object: you can object at any time to the processing of your personal data for direct marketing purposes or for legitimate reasons.
• Right to withdraw consent: when processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, you can contact us at: [email protected]. We are committed to responding to your request within one month of receipt.

If you have difficulty exercising your rights, you can also file a complaint with your national data protection authority. www.cnil.fr.

For any questions about the protection of your personal data or to exercise your rights, you can contact our personal data representative:

Our personal data representative is responsible for ensuring compliance with applicable data protection regulations and handling all your requests relating to the exercise of your rights.

Your personal data is retained for a period proportionate to the purpose for which it was collected:

• Contact data: data from the contact form is retained for a maximum of 3 years from your last contact with us.
• Browsing data: technical data and analytical cookies are retained for a maximum of 13 months in accordance with data protection authority recommendations.
• Newsletter data: if you are subscribed to a newsletter, your data is retained until you unsubscribe, then archived for 3 years for consent proof purposes.

Upon expiry of these periods, your data is deleted or irreversibly anonymized.

Some of your data may be transferred outside the European Union, particularly when we use third-party services hosted in the United States (Site hosting, analytics tools). In such cases, we ensure that these transfers are governed by adequate safeguards compliant with GDPR, such as:

• Standard contractual clauses (SCCs) adopted by the European Commission
• The EU-US Data Privacy Framework for certified companies
• Binding corporate rules (BCRs) where applicable

You can obtain more information about the safeguards in place by contacting us at [email protected].

Fooderise reserves the right to modify this privacy policy at any time to adapt it to regulatory, technical or functional developments of the Site. Any substantial modification will be brought to your attention by a visible notice on the Site.

We invite you to regularly consult this page to be aware of any changes. The date of last update is indicated at the bottom of this page.

By continuing to use the Site after the publication of changes, you accept the updated privacy policy. If you do not accept the changes made, we invite you to stop using the Site and contact us to request the deletion of your data.