[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog-article-en-reputation-en-ligne-restaurant-construire":3,"blog-related-en-reputation-en-ligne-restaurant-construire":19,"blog-neighbors-en-reputation-en-ligne-restaurant-construire":70},{"id":4,"groupId":5,"locale":6,"slug":7,"title":8,"excerpt":9,"contentMd":10,"readTime":11,"publishedAt":12,"updatedAt":13,"categoryGroupId":14,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"html":18},1123,509,"en","reputation-en-ligne-restaurant-construire","Build your online reputation from A to Z","Your online reputation determines your success in delivery. Here’s how to build it methodically.","On delivery, your reputation is summarized by a single number: your rating. Customers don't know you personally, they haven't visited your restaurant. Everything rests on this score and the reviews that accompany it.\n\nPhase 1 (Months 1-2): Accumulate reviews. Focus on the impeccable quality of each order. The first reviews have a disproportionate impact on your rating. 10 5-star reviews create a solid foundation.\n\nPhase 2 (Months 3-4): Build coherence. Respond to every review, adjust your menu based on feedback, and stabilize your processes. Regularity is more important than punctual perfection.\n\nPhase 3 (Months 5-6): Develop your presence beyond platforms. Google Business, Instagram, TikTok. Clients who discover you on social networks and find you on the platforms are your best ambassadors.\n\nGoogle reviews are just as important as reviews on other platforms. When a customer searches for \"restaurant delivery [your neighborhood]\", Google displays the listings with reviews. Maintain your Google Business profile.\n\nResponding to negative reviews is your best advertisement. A negative review with a professional and empathetic response reassures prospective customers more than a simple positive review.\n\nSet a goal: achieve 100 reviews with a rating above 4.3 in 6 months. This is the threshold beyond which your reputation is strong enough to attract clients organically.","7 min","2026-02-17T00:00:00.000Z","2026-05-15T09:00:07.000Z",9,"avis-clients","bg-feature-blue","Client reviews","\u003Cp>On delivery, your reputation is summarized by a single number: your rating. Customers don’t know you personally, they haven’t visited your restaurant. Everything rests on this score and the reviews that accompany it.\u003C/p>\n\u003Cp>Phase 1 (Months 1-2): Accumulate reviews. Focus on the impeccable quality of each order. The first reviews have a disproportionate impact on your rating. 10 5-star reviews create a solid foundation.\u003C/p>\n\u003Cp>Phase 2 (Months 3-4): Build coherence. Respond to every review, adjust your menu based on feedback, and stabilize your processes. Regularity is more important than punctual perfection.\u003C/p>\n\u003Cp>Phase 3 (Months 5-6): Develop your presence beyond platforms. Google Business, Instagram, TikTok. Clients who discover you on social networks and find you on the platforms are your best ambassadors.\u003C/p>\n\u003Cp>Google reviews are just as important as reviews on other platforms. When a customer searches for “restaurant delivery [your neighborhood]”, Google displays the listings with reviews. Maintain your Google Business profile.\u003C/p>\n\u003Cp>Responding to negative reviews is your best advertisement. A negative review with a professional and empathetic response reassures prospective customers more than a simple positive review.\u003C/p>\n\u003Cp>Set a goal: achieve 100 reviews with a rating above 4.3 in 6 months. This is the threshold beyond which your reputation is strong enough to attract clients organically.\u003C/p>\n",[20,30,36,46,52,61],{"slug":21,"title":22,"excerpt":23,"readTime":24,"publishedAt":25,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":29},"commission-just-eat-restaurant-france-pourcentage-2026","Commission Just Eat restaurant France 2026 : exact percentage, Self Delivery vs Delivery, hidden fees","Commission percentage Just Eat according to the Self Delivery (10-14%) or Delivery (28-30%) plan, hidden fees, quantified examples and strategies to reduce the total cost in 2026.","10 min","2026-05-10T00:00:00.000Z","plateformes","bg-primary","Platforms",51.86863327026367,{"slug":31,"title":32,"excerpt":33,"readTime":34,"publishedAt":25,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":35},"integrer-glovo-restaurant-fonctionnement-commission-2026","Glovo restaurant 2026: how it works, how to integrate, commission, alternatives","Everything you need to know about Glovo for restaurants in 2026: how it works, how to integrate with Glovo, commission, dark kitchen, and alternatives according to your market (France, Spain, Italy).","9 min",30.05677032470703,{"slug":37,"title":38,"excerpt":39,"readTime":40,"publishedAt":41,"categorySlug":42,"categoryColor":43,"categoryLabel":44,"relevance":45},"reduire-commissions-plateformes-livraison","How to reduce delivery platform commissions","Negotiation, clean delivery, direct order, menu optimization: concrete strategies to reduce Uber Eats and Deliveroo commissions.","8 min","2025-11-10T00:00:00.000Z","rentabilite","bg-feature-purple","Profitability",28.061290740966797,{"slug":47,"title":48,"excerpt":49,"readTime":50,"publishedAt":25,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":51},"commission-deliveroo-restaurant-france-pourcentage-2026","Commission Deliveroo restaurant France 2026 : exact percentage, hidden fees, how to reduce","Everything about the Deliveroo commission in France for restaurants in 2026: percentage per plan (Lite, Plus, Premium), hidden fees, numbered examples and strategies to reduce it.","11 min",27.700145721435547,{"slug":53,"title":54,"excerpt":55,"readTime":24,"publishedAt":56,"categorySlug":57,"categoryColor":58,"categoryLabel":59,"relevance":60},"fondateur-victime-linkedin-marketing-plainte-startup","The victim-founder of LinkedIn: when public complaint replaces execution","Identical posts, a vague betrayal, a call to DMs. This phenomenon is invading LinkedIn and deserves to be named for what it is: a marketing strategy that exploits the network's sympathy without offering anything real.","2026-05-04T00:00:00.000Z","general","bg-secondary","Le chat est sur le tapis. Il dort. C'est mignon.",25.630992889404297,{"slug":62,"title":63,"excerpt":64,"readTime":65,"publishedAt":25,"categorySlug":66,"categoryColor":67,"categoryLabel":68,"relevance":69},"haccp-pour-les-nuls-guide-complet-restaurant-2026","HACCP for Dummies: A Complete Guide for Restaurants in 2026 (method, principles, controls, connected solutions)","HACCP Explained Simply for Restaurateurs: 7 Principles, Practical Implementation, Mandatory Records, Deep-Fat Fryers, Connected Thermometers, Preparing a Sanitary Control for 2026.","14 min","reglementation","bg-amber-600","Regulation",24.793277740478516,{"prev":71,"next":74},{"slug":72,"title":73},"traiteur-plateformes-developper","Develop a catering offer through delivery platforms.",{"slug":75,"title":76},"gestion-dechets-bio-obligatoire","Waste management: mandatory for everyone since 2024"]