[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog-article-en-reduire-temps-attente-livreur-restaurant":3,"blog-related-en-reduire-temps-attente-livreur-restaurant":19,"blog-neighbors-en-reduire-temps-attente-livreur-restaurant":74},{"id":4,"groupId":5,"locale":6,"slug":7,"title":8,"excerpt":9,"contentMd":10,"readTime":11,"publishedAt":12,"updatedAt":13,"categoryGroupId":14,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"html":18},1109,495,"en","reduire-temps-attente-livreur-restaurant","Reduce delivery wait times in your restaurant","A delivery person waiting is a disgruntled delivery person and a customer waiting longer.","Delivery wait times are an indicator tracked by the platforms. A high average wait time penalizes your ranking and degrades the customer experience.\n\nThe objective: the command must be ready when the delivery person arrives. In practice, aim for a maximum waiting time of 2 minutes. Beyond that, the delivery person will get impatient and your score will decrease.\n\nAnticipate the delivery person's arrival: the platforms indicate the estimated arrival time of the delivery person. Start your preparation based on this timing, not when the order was placed.\n\nThe pickup zone must be visible, accessible, and close to the entrance. A \"Delivery Pickup\" sign with a dedicated counter eliminates search time.\n\nOrganize the orders ready in chronological order on the pickup counter. The delivery person must be able to identify their order (customer name visible) and take it within 30 seconds.\n\nIn case of a rush, communicate with the delivery drivers. A simple \"2 minutes, it's almost ready\" avoids the frustration of a silent wait and the risk that the driver cancels.","5 min","2025-12-08T00:00:00.000Z","2026-05-15T09:00:05.000Z",1,"livraison","bg-feature-green","Delivery","\u003Cp>Delivery wait times are an indicator tracked by the platforms. A high average wait time penalizes your ranking and degrades the customer experience.\u003C/p>\n\u003Cp>The objective: the command must be ready when the delivery person arrives. In practice, aim for a maximum waiting time of 2 minutes. Beyond that, the delivery person will get impatient and your score will decrease.\u003C/p>\n\u003Cp>Anticipate the delivery person’s arrival: the platforms indicate the estimated arrival time of the delivery person. Start your preparation based on this timing, not when the order was placed.\u003C/p>\n\u003Cp>The pickup zone must be visible, accessible, and close to the entrance. A “Delivery Pickup” sign with a dedicated counter eliminates search time.\u003C/p>\n\u003Cp>Organize the orders ready in chronological order on the pickup counter. The delivery person must be able to identify their order (customer name visible) and take it within 30 seconds.\u003C/p>\n\u003Cp>In case of a rush, communicate with the delivery drivers. A simple “2 minutes, it’s almost ready” avoids the frustration of a silent wait and the risk that the driver cancels.\u003C/p>\n",[20,30,40,49,55,65],{"slug":21,"title":22,"excerpt":23,"readTime":24,"publishedAt":25,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":29},"avantages-qr-code-restaurant-guide-complet-2026","Advantages of QR codes in restaurants: a complete guide 2026 (menu, order, payment)","All the advantages of a QR code in a restaurant in 2026: digital menu, table ordering, payment, reservations, marketing. Encrypted benefits, limits and best practices.","10 min","2026-05-10T00:00:00.000Z","marketing-digital","bg-blue-500","Digital Marketing",61.18442153930664,{"slug":31,"title":32,"excerpt":33,"readTime":34,"publishedAt":35,"categorySlug":36,"categoryColor":37,"categoryLabel":38,"relevance":39},"reduire-commissions-plateformes-livraison","How to reduce delivery platform commissions","Negotiation, clean delivery, direct order, menu optimization: concrete strategies to reduce Uber Eats and Deliveroo commissions.","8 min","2025-11-10T00:00:00.000Z","rentabilite","bg-feature-purple","Profitability",58.693145751953125,{"slug":41,"title":42,"excerpt":43,"readTime":44,"publishedAt":25,"categorySlug":45,"categoryColor":46,"categoryLabel":47,"relevance":48},"haccp-pour-les-nuls-guide-complet-restaurant-2026","HACCP for Dummies: A Complete Guide for Restaurants in 2026 (method, principles, controls, connected solutions)","HACCP Explained Simply for Restaurateurs: 7 Principles, Practical Implementation, Mandatory Records, Deep-Fat Fryers, Connected Thermometers, Preparing a Sanitary Control for 2026.","14 min","reglementation","bg-amber-600","Regulation",56.314781188964844,{"slug":50,"title":51,"excerpt":52,"readTime":24,"publishedAt":53,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"relevance":54},"uber-eats-vs-deliveroo-quelle-plateforme-restaurant","Uber Eats vs Deliveroo: Which platform should your restaurant choose?","Commissions, visibility, marketing tools, delivery zones: a comprehensive comparison of Uber Eats vs Deliveroo to help restaurateurs choose their platform.","2025-10-08T00:00:00.000Z",52.320919036865234,{"slug":56,"title":57,"excerpt":58,"readTime":59,"publishedAt":60,"categorySlug":61,"categoryColor":62,"categoryLabel":63,"relevance":64},"fideliser-clients-livraison-recuperer-donnee-2026","Loyalizing customers, delivery, and retrieving customer data in 2026","Delivered through platforms, the customer belongs to the platform, not to you. How to build a direct relationship and recover your customer data.","9 min","2026-06-03T15:00:00.000Z","marketing","bg-feature-blue","Marketing",50.49542236328125,{"slug":66,"title":67,"excerpt":68,"readTime":69,"publishedAt":25,"categorySlug":70,"categoryColor":71,"categoryLabel":72,"relevance":73},"commission-deliveroo-restaurant-france-pourcentage-2026","Commission Deliveroo restaurant France 2026 : exact percentage, hidden fees, how to reduce","Everything about the Deliveroo commission in France for restaurants in 2026: percentage per plan (Lite, Plus, Premium), hidden fees, numbered examples and strategies to reduce it.","11 min","plateformes","bg-primary","Platforms",50.42346954345703,{"prev":75,"next":78},{"slug":76,"title":77},"promotions-plateformes-quand-comment-utiliser","Promotions on platforms: when and how to use them",{"slug":79,"title":80},"droit-travail-livreurs-restaurateurs","What restaurateurs need to know about delivery status"]