[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog-article-en-reduire-annulations-commandes-livraison":3,"blog-related-en-reduire-annulations-commandes-livraison":19,"blog-neighbors-en-reduire-annulations-commandes-livraison":73},{"id":4,"groupId":5,"locale":6,"slug":7,"title":8,"excerpt":9,"contentMd":10,"readTime":11,"publishedAt":12,"updatedAt":13,"categoryGroupId":14,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"html":18},1105,491,"en","reduire-annulations-commandes-livraison","Reduce order cancellations: causes and solutions","Cancellations are expensive in terms of time, ingredients, and platform score. Here’s how to prevent them.","Each cancelled order is lost time, wasted ingredients, and a negative impact on your platform score. The causes are often predictable and avoidable.\n\nCause 1 : Excessive wait time. If a client waits more than 45 minutes, they cancel. Solution : adjust your preparation estimates realistically.\n\nCause 2: Item unavailable. Nothing is more frustrating than ordering and learning that an item is out of stock. Solution: update your menu in real time.\n\nCause 3: Order error. The customer receives the wrong dish. Solution: implement a double verification system before packaging.\n\nCause 4 : Restaurant closed but sign says open. Solution : strictly adhere to your opening hours on platforms.\n\nImpact: each cancellation lowers your success rate, a key factor in the algorithm. Aim for a cancellation rate below 2%.","5 min","2025-09-18T00:00:00.000Z","2026-05-15T09:00:04.000Z",5,"flux","bg-feature-cyan","Flux","\u003Cp>Each cancelled order is lost time, wasted ingredients, and a negative impact on your platform score. The causes are often predictable and avoidable.\u003C/p>\n\u003Cp>Cause 1 : Excessive wait time. If a client waits more than 45 minutes, they cancel. Solution : adjust your preparation estimates realistically.\u003C/p>\n\u003Cp>Cause 2: Item unavailable. Nothing is more frustrating than ordering and learning that an item is out of stock. Solution: update your menu in real time.\u003C/p>\n\u003Cp>Cause 3: Order error. The customer receives the wrong dish. Solution: implement a double verification system before packaging.\u003C/p>\n\u003Cp>Cause 4 : Restaurant closed but sign says open. Solution : strictly adhere to your opening hours on platforms.\u003C/p>\n\u003Cp>Impact: each cancellation lowers your success rate, a key factor in the algorithm. Aim for a cancellation rate below 2%.\u003C/p>\n",[20,30,40,49,55,63],{"slug":21,"title":22,"excerpt":23,"readTime":24,"publishedAt":25,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":29},"temps-preparation-optimal-uber-eats","Optimal preparation time on Uber Eats: finding the right balance between speed and quality","The estimated preparation time you display on Uber Eats directly impacts your positioning in the algorithm and customer satisfaction. Here’s how to calculate and optimize this key parameter.","7 min","2026-02-14T00:00:00.000Z","livraison","bg-feature-green","Delivery",61.70283126831055,{"slug":31,"title":32,"excerpt":33,"readTime":34,"publishedAt":35,"categorySlug":36,"categoryColor":37,"categoryLabel":38,"relevance":39},"temps-acceptation-commande-impact-classement-livraison","The impact of order acceptance time on your delivery ranking","A few seconds of hesitation in accepting an order can weigh on your visibility. Understanding and optimizing this often-overlooked factor.","8 min","2026-06-05T03:00:00.000Z","plateformes","bg-primary","Platforms",60.07395935058594,{"slug":41,"title":42,"excerpt":43,"readTime":34,"publishedAt":44,"categorySlug":45,"categoryColor":46,"categoryLabel":47,"relevance":48},"reduire-commissions-plateformes-livraison","How to reduce delivery platform commissions","Negotiation, clean delivery, direct order, menu optimization: concrete strategies to reduce Uber Eats and Deliveroo commissions.","2025-11-10T00:00:00.000Z","rentabilite","bg-feature-purple","Profitability",53.816036224365234,{"slug":50,"title":51,"excerpt":52,"readTime":24,"publishedAt":53,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"relevance":54},"gestion-commandes-refusees","Handling rejected orders on platforms: impact, prevention and compensation procedures","Refusing an order on Uber Eats or Deliveroo has a cost far beyond the order itself. Here’s the real impact of a high refusal rate and how to reduce it to near zero.","2026-01-15T00:00:00.000Z",52.17201614379883,{"slug":56,"title":57,"excerpt":58,"readTime":34,"publishedAt":59,"categorySlug":60,"categoryColor":61,"categoryLabel":60,"relevance":62},"checklist-verifier-editeur-pos-tient-promesses-12-points","How to check if a POS editor keeps its promises: a 12-point checklist before signing","An operational checklist for auditing a restaurant solution vendor before signing: live demos of integrations, contactable references, status page, official stores, terms and conditions. Applicable to Fooderise as well as its competitors.","2026-04-20T00:00:00.000Z","tech","bg-indigo-600",48.62464141845703,{"slug":64,"title":65,"excerpt":66,"readTime":67,"publishedAt":68,"categorySlug":69,"categoryColor":70,"categoryLabel":71,"relevance":72},"avantages-qr-code-restaurant-guide-complet-2026","Advantages of QR codes in restaurants: a complete guide 2026 (menu, order, payment)","All the advantages of a QR code in a restaurant in 2026: digital menu, table ordering, payment, reservations, marketing. Encrypted benefits, limits and best practices.","10 min","2026-05-10T00:00:00.000Z","marketing-digital","bg-blue-500","Digital Marketing",47.86857604980469,{"prev":74,"next":77},{"slug":75,"title":76},"popina-vs-laddition-caisse-petit-restaurant","Popina vs. The Addition: which cash register for your small restaurant?",{"slug":78,"title":79},"dominos-pizza-tech-company","Domino's Pizza: a tech box that sells pizzas"]