[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog-article-en-indicateurs-performance-livraison-suivre":3,"blog-related-en-indicateurs-performance-livraison-suivre":19,"blog-neighbors-en-indicateurs-performance-livraison-suivre":65},{"id":4,"groupId":5,"locale":6,"slug":7,"title":8,"excerpt":9,"contentMd":10,"readTime":11,"publishedAt":12,"updatedAt":13,"categoryGroupId":14,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"html":18},939,321,"en","indicateurs-performance-livraison-suivre","The 8 performance indicators to follow in delivery","You cannot improve what you cannot measure. Here are the essential KPIs.","Data-driven management is the differentiating factor between restaurants that stagnate and those that progress in delivery. Here are the 8 KPIs to follow.\n\nKPI 1: Weekly delivery revenue. Track the trend, not the absolute number. A 5% monthly growth is a good pace.\n\nKPI 2: Average basket. Objective: 20-30 EUR depending on your range. If it decreases, check your offers, your suggestions, and your prices.\n\nKPI 3: Repeat order rate. Target: 25-35%. Below this, you have a quality or coherence issue.\n\nKPI 4: Average preparation time. Objective: respect your estimates within +/- 2 minutes. Each minute of delay impacts your score.\n\nKPI 5: Recovery rate. Target: less than 2%. Above this, identify the main cause and correct it.\n\nKPI 6: Average score. Goal: 4.3+ across all platforms. Track weekly evolution.\n\nKPI 7: Cancellation rate. Objective: less than 1%. Cancellations are a sign of a stock or process problem.\n\nKPI 8: Net margin per order. Target: above 15%. Calculate it monthly, including all costs (ingredients, packaging, commission, allocated labor).","6 min","2026-01-27T00:00:00.000Z","2026-05-15T08:59:38.000Z",6,"rentabilite","bg-feature-purple","Profitability","\u003Cp>Data-driven management is the differentiating factor between restaurants that stagnate and those that progress in delivery. Here are the 8 KPIs to follow.\u003C/p>\n\u003Cp>KPI 1: Weekly delivery revenue. Track the trend, not the absolute number. A 5% monthly growth is a good pace.\u003C/p>\n\u003Cp>KPI 2: Average basket. Objective: 20-30 EUR depending on your range. If it decreases, check your offers, your suggestions, and your prices.\u003C/p>\n\u003Cp>KPI 3: Repeat order rate. Target: 25-35%. Below this, you have a quality or coherence issue.\u003C/p>\n\u003Cp>KPI 4: Average preparation time. Objective: respect your estimates within +/- 2 minutes. Each minute of delay impacts your score.\u003C/p>\n\u003Cp>KPI 5: Recovery rate. Target: less than 2%. Above this, identify the main cause and correct it.\u003C/p>\n\u003Cp>KPI 6: Average score. Goal: 4.3+ across all platforms. Track weekly evolution.\u003C/p>\n\u003Cp>KPI 7: Cancellation rate. Objective: less than 1%. Cancellations are a sign of a stock or process problem.\u003C/p>\n\u003Cp>KPI 8: Net margin per order. Target: above 15%. Calculate it monthly, including all costs (ingredients, packaging, commission, allocated labor).\u003C/p>\n",[20,30,37,44,50,59],{"slug":21,"title":22,"excerpt":23,"readTime":24,"publishedAt":25,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":29},"commission-just-eat-restaurant-france-pourcentage-2026","Commission Just Eat restaurant France 2026 : exact percentage, Self Delivery vs Delivery, hidden fees","Commission percentage Just Eat according to the Self Delivery (10-14%) or Delivery (28-30%) plan, hidden fees, quantified examples and strategies to reduce the total cost in 2026.","10 min","2026-05-10T00:00:00.000Z","plateformes","bg-primary","Platforms",61.11521911621094,{"slug":31,"title":32,"excerpt":33,"readTime":34,"publishedAt":35,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"relevance":36},"tableaux-bord-kpi-restaurateur-livraison","Key KPIs to track for a restaurant delivering food","Identify and track key performance indicators to effectively manage your delivery activity.","9 min","2025-12-09T00:00:00.000Z",56.17367935180664,{"slug":38,"title":39,"excerpt":40,"readTime":41,"publishedAt":42,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"relevance":43},"analyse-donnees-restaurant","Analyze the data from your delivery restaurant: the 8 essential KPIs to track each week","Sales, commissions, cancellation rate, average rating, average order value: which indicators to look at and at what frequency? The restaurant owner's dashboard to pilot their delivery activity.","8 min","2026-01-21T00:00:00.000Z",36.87099075317383,{"slug":45,"title":46,"excerpt":47,"readTime":24,"publishedAt":48,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"relevance":49},"marge-reelle-commande-livraison-calcul-2026","Calculate the actual profit margin of an order in delivery in 2026","Commission, fees, packaging, VAT: many restaurateurs lose money on delivery without realizing it. The method for calculating your actual profit margin.","2026-06-04T09:00:00.000Z",34.93975067138672,{"slug":51,"title":52,"excerpt":53,"readTime":24,"publishedAt":54,"categorySlug":55,"categoryColor":56,"categoryLabel":57,"relevance":58},"franchise-livraison-pilotage-tete-de-reseau-2026","Franchise network head: driving performance delivery of the entire network in 2026","Fragmented visibility, standards not respected, scattered data: how a franchisor regains control over the performance of the entire network.","2026-06-06T03:00:00.000Z","strategie","bg-feature-orange","Strategy",34.41880416870117,{"slug":60,"title":61,"excerpt":62,"readTime":41,"publishedAt":63,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"relevance":64},"reduire-commissions-plateformes-livraison","How to reduce delivery platform commissions","Negotiation, clean delivery, direct order, menu optimization: concrete strategies to reduce Uber Eats and Deliveroo commissions.","2025-11-10T00:00:00.000Z",30.300607681274414,{"prev":66,"next":69},{"slug":67,"title":68},"personal-branding-chef","Chef Star: How Personal Branding Fills the Room",{"slug":70,"title":71},"analyser-concurrence-plateformes-livraison","Analyze your competition on delivery platforms"]