[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog-article-en-former-equipe-livraison-bonnes-pratiques":3,"blog-related-en-former-equipe-livraison-bonnes-pratiques":19,"blog-neighbors-en-former-equipe-livraison-bonnes-pratiques":74},{"id":4,"groupId":5,"locale":6,"slug":7,"title":8,"excerpt":9,"contentMd":10,"readTime":11,"publishedAt":12,"updatedAt":13,"categoryGroupId":14,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"html":18},864,246,"en","former-equipe-livraison-bonnes-pratiques","Train your team on best practices for delivery.","Training program to help your team master the specificities of order preparation for delivery.","Delivery is a different profession than dining room service. Your team must understand the specific challenges: monitored preparation times, careful packaging, multi-platform management, and the impact of errors on reviews and rankings.\n\nCreate a simple and visual procedure guide. For each dish, detail the expected packaging with photos: what container, how to arrange the elements, or place the sauce, how to close the bag. Display these cards in the packaging area.\n\nTrain on tablet management. Each team member must know how to accept an order, mark it as ready, manage stock shortages, and contact support. An employee who doesn't know how to use the tablet is a bottleneck during rush hours.\n\nImplement a quality control before each shipment. A final look at the order before handing it over to the delivery person: are all the items present? Are the sauces included? Is the bag securely closed? This 10-second check avoids 90% of complaints.\n\nOrganize simulation sessions. Simulate rushes with a high volume of orders and observe bottlenecks. It’s through practice that we improve reflexes and collective effectiveness.","7 min","2025-10-29T00:00:00.000Z","2026-05-15T08:59:27.000Z",13,"operations","bg-feature-cyan","Operations","\u003Cp>Delivery is a different profession than dining room service. Your team must understand the specific challenges: monitored preparation times, careful packaging, multi-platform management, and the impact of errors on reviews and rankings.\u003C/p>\n\u003Cp>Create a simple and visual procedure guide. For each dish, detail the expected packaging with photos: what container, how to arrange the elements, or place the sauce, how to close the bag. Display these cards in the packaging area.\u003C/p>\n\u003Cp>Train on tablet management. Each team member must know how to accept an order, mark it as ready, manage stock shortages, and contact support. An employee who doesn’t know how to use the tablet is a bottleneck during rush hours.\u003C/p>\n\u003Cp>Implement a quality control before each shipment. A final look at the order before handing it over to the delivery person: are all the items present? Are the sauces included? Is the bag securely closed? This 10-second check avoids 90% of complaints.\u003C/p>\n\u003Cp>Organize simulation sessions. Simulate rushes with a high volume of orders and observe bottlenecks. It’s through practice that we improve reflexes and collective effectiveness.\u003C/p>\n",[20,30,39,48,57,66],{"slug":21,"title":22,"excerpt":23,"readTime":24,"publishedAt":25,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":29},"avantages-qr-code-restaurant-guide-complet-2026","Advantages of QR codes in restaurants: a complete guide 2026 (menu, order, payment)","All the advantages of a QR code in a restaurant in 2026: digital menu, table ordering, payment, reservations, marketing. Encrypted benefits, limits and best practices.","10 min","2026-05-10T00:00:00.000Z","marketing-digital","bg-blue-500","Digital Marketing",50.460533142089844,{"slug":31,"title":32,"excerpt":33,"readTime":34,"publishedAt":35,"categorySlug":36,"categoryColor":16,"categoryLabel":37,"relevance":38},"formation-equipe-livraison-restaurant","Former teammate on delivery: the program in 5 days","A well-trained team reduces errors by 60% and improves customer satisfaction. Here is a practical training program.","6 min","2025-12-05T00:00:00.000Z","flux","Flux",49.80470657348633,{"slug":40,"title":41,"excerpt":42,"readTime":43,"publishedAt":25,"categorySlug":44,"categoryColor":45,"categoryLabel":46,"relevance":47},"haccp-pour-les-nuls-guide-complet-restaurant-2026","HACCP for Dummies: A Complete Guide for Restaurants in 2026 (method, principles, controls, connected solutions)","HACCP Explained Simply for Restaurateurs: 7 Principles, Practical Implementation, Mandatory Records, Deep-Fat Fryers, Connected Thermometers, Preparing a Sanitary Control for 2026.","14 min","reglementation","bg-amber-600","Regulation",47.31053924560547,{"slug":49,"title":50,"excerpt":51,"readTime":52,"publishedAt":25,"categorySlug":53,"categoryColor":54,"categoryLabel":55,"relevance":56},"meilleur-kassesystem-restaurant-allemagne-danemark-comparatif-2026","Best restaurant POS system: complete guide Germany and Denmark 2026","Comparative analysis of the best point-of-sale systems for restaurants in Germany, the best point-of-sale systems for restaurants in Denmark, integrations for delivery and compatibility with TSE/SAFT-T.","12 min","caisse","bg-indigo-600","Cash",39.675331115722656,{"slug":58,"title":59,"excerpt":60,"readTime":24,"publishedAt":61,"categorySlug":62,"categoryColor":63,"categoryLabel":64,"relevance":65},"uber-eats-vs-deliveroo-quelle-plateforme-restaurant","Uber Eats vs Deliveroo: Which platform should your restaurant choose?","Commissions, visibility, marketing tools, delivery zones: a comprehensive comparison of Uber Eats vs Deliveroo to help restaurateurs choose their platform.","2025-10-08T00:00:00.000Z","livraison","bg-feature-green","Delivery",39.51612091064453,{"slug":67,"title":68,"excerpt":69,"readTime":24,"publishedAt":25,"categorySlug":70,"categoryColor":71,"categoryLabel":72,"relevance":73},"commission-just-eat-restaurant-france-pourcentage-2026","Commission Just Eat restaurant France 2026 : exact percentage, Self Delivery vs Delivery, hidden fees","Commission percentage Just Eat according to the Self Delivery (10-14%) or Delivery (28-30%) plan, hidden fees, quantified examples and strategies to reduce the total cost in 2026.","plateformes","bg-primary","Platforms",38.3614616394043,{"prev":75,"next":78},{"slug":76,"title":77},"zone-livraison-optimale-restaurant","Define your optimal delivery zone: neither too large nor too small",{"slug":79,"title":80},"croque-monsieur-revisite","The Gastronomic Croque Monsieur"]