[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog-article-en-formation-personnel-tablettes-plateformes":3,"blog-related-en-formation-personnel-tablettes-plateformes":19,"blog-neighbors-en-formation-personnel-tablettes-plateformes":77},{"id":4,"groupId":5,"locale":6,"slug":7,"title":8,"excerpt":9,"contentMd":10,"readTime":11,"publishedAt":12,"updatedAt":13,"categoryGroupId":14,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"html":18},862,244,"en","formation-personnel-tablettes-plateformes","Guide your team on the use of tablets and platforms","Tablet handling errors cause cancellations and delays. Here’s how to effectively train your team.","Tablets for platforms are the interface between your kitchen and your customers. An error in handling (order not accepted, time not adjusted, dish not deactivated) has immediate consequences.\n\nCreate a laminated visual guide alongside the tablets. For each situation (new order, stock out, order problem), a procedure with a maximum of 3 steps and screenshots.\n\nDesignate a \"tablet manager\" per department. This person is the only one authorized to validate orders, adjust timelines, and manage incidents. This prevents everyone from touching everything.\n\nMost common mistakes: forgetting to accept an order (it expires after 5-10 minutes), forgetting to deactivate a dish out of stock, confusing \"ready order\" and \"order in preparation\".\n\nConduct a practical exercise: simulate a busy hour with fake orders. This allows the team to familiarize themselves with the interface without real risk.\n\nPlatform application updates sometimes change the interface. Remain vigilant after each update and brief the team if necessary.","5 min","2025-10-11T00:00:00.000Z","2026-05-15T08:59:26.000Z",8,"general","bg-secondary","Le chat est sur le tapis. Il dort. C'est mignon.","\u003Cp>Tablets for platforms are the interface between your kitchen and your customers. An error in handling (order not accepted, time not adjusted, dish not deactivated) has immediate consequences.\u003C/p>\n\u003Cp>Create a laminated visual guide alongside the tablets. For each situation (new order, stock out, order problem), a procedure with a maximum of 3 steps and screenshots.\u003C/p>\n\u003Cp>Designate a “tablet manager” per department. This person is the only one authorized to validate orders, adjust timelines, and manage incidents. This prevents everyone from touching everything.\u003C/p>\n\u003Cp>Most common mistakes: forgetting to accept an order (it expires after 5-10 minutes), forgetting to deactivate a dish out of stock, confusing “ready order” and “order in preparation”.\u003C/p>\n\u003Cp>Conduct a practical exercise: simulate a busy hour with fake orders. This allows the team to familiarize themselves with the interface without real risk.\u003C/p>\n\u003Cp>Platform application updates sometimes change the interface. Remain vigilant after each update and brief the team if necessary.\u003C/p>\n",[20,30,40,49,58,67],{"slug":21,"title":22,"excerpt":23,"readTime":24,"publishedAt":25,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":29},"reduire-erreurs-preparation-commandes-livraison-2026","Reduce order preparation errors in delivery by 2026","Missing ingredient, bad modifier, forgotten allergen: preparation errors cost disputes and notes. The method to reduce them.","8 min","2026-06-03T03:00:00.000Z","operations","bg-feature-cyan","Operations",57.99052810668945,{"slug":31,"title":32,"excerpt":33,"readTime":34,"publishedAt":35,"categorySlug":36,"categoryColor":37,"categoryLabel":38,"relevance":39},"uber-eats-vs-deliveroo-quelle-plateforme-restaurant","Uber Eats vs Deliveroo: Which platform should your restaurant choose?","Commissions, visibility, marketing tools, delivery zones: a comprehensive comparison of Uber Eats vs Deliveroo to help restaurateurs choose their platform.","10 min","2025-10-08T00:00:00.000Z","livraison","bg-feature-green","Delivery",47.404022216796875,{"slug":41,"title":42,"excerpt":43,"readTime":24,"publishedAt":44,"categorySlug":45,"categoryColor":46,"categoryLabel":47,"relevance":48},"temps-acceptation-commande-impact-classement-livraison","The impact of order acceptance time on your delivery ranking","A few seconds of hesitation in accepting an order can weigh on your visibility. Understanding and optimizing this often-overlooked factor.","2026-06-05T03:00:00.000Z","plateformes","bg-primary","Platforms",46.392486572265625,{"slug":50,"title":51,"excerpt":52,"readTime":24,"publishedAt":53,"categorySlug":54,"categoryColor":55,"categoryLabel":56,"relevance":57},"reduire-commissions-plateformes-livraison","How to reduce delivery platform commissions","Negotiation, clean delivery, direct order, menu optimization: concrete strategies to reduce Uber Eats and Deliveroo commissions.","2025-11-10T00:00:00.000Z","rentabilite","bg-feature-purple","Profitability",44.591285705566406,{"slug":59,"title":60,"excerpt":61,"readTime":62,"publishedAt":63,"categorySlug":64,"categoryColor":27,"categoryLabel":65,"relevance":66},"agregateur-commandes-restaurant-guide-complet","Restaurant Order Aggregator: The Complete Guide 2026","What is an order aggregator? How does it work? Comparison of Fooderise, Otter, RusHour, and Deliverect: everything you need to know to make the right choice.","11 min","2026-03-08T00:00:00.000Z","flux","Flux",43.725189208984375,{"slug":68,"title":69,"excerpt":70,"readTime":71,"publishedAt":72,"categorySlug":73,"categoryColor":74,"categoryLabel":75,"relevance":76},"connecter-pos-plateformes-livraison-supprimer-ressaisie-2026","Connect your POS to delivery platforms to eliminate data entry in 2026","Retry each delivery order at the checkout, it's lost time and errors. How to connect POS and platforms for a single flow.","9 min","2026-06-03T09:00:00.000Z","caisse","bg-indigo-600","Cash",43.57595443725586,{"prev":78,"next":81},{"slug":79,"title":80},"vendre-son-restaurant-valorisation","Valuation: How much is my restaurant worth?",{"slug":82,"title":83},"avis-video-temoignage-client","The video testimony: the ultimate social proof"]