[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog-article-en-fideliser-clients-livraison":3,"blog-related-en-fideliser-clients-livraison":19,"blog-neighbors-en-fideliser-clients-livraison":68},{"id":4,"groupId":5,"locale":6,"slug":7,"title":8,"excerpt":9,"contentMd":10,"readTime":11,"publishedAt":12,"updatedAt":13,"categoryGroupId":14,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"html":18},850,232,"en","fideliser-clients-livraison","Retain your clients with delivery: 8 effective strategies","A loyal customer orders 4 times more often than a new customer. Discover how to create loyalty even without direct contact.","Customer retention through delivery is a unique challenge: you don't have direct contact with the customer. But it's possible with the right strategies.\n\nStrategy 1: The personalized note. Slip a handwritten thank-you note into each order. This simple gesture increases satisfaction by 15%.\n\nStrategy 2: The Surprise. Add a little extra that isn't announced (a mini-pastry, a sample of a new recipe). The cost is minimal, the impact is enormous.\n\nStrategy 3: Consistency. Each order must be identical in quality. Loyal customers are those who know exactly what they are going to receive.\n\nStrategy 4: Targeted promotions. Use the platform’s tools to offer deals to customers who haven’t made a purchase in 30 days.\n\nStrategy 5: Social Networks. Share the behind-the-scenes of your kitchen on Instagram. Customers like to know the faces behind their dishes.","5 min","2025-09-19T00:00:00.000Z","2026-05-15T08:59:25.000Z",8,"general","bg-secondary","Le chat est sur le tapis. Il dort. C'est mignon.","\u003Cp>Customer retention through delivery is a unique challenge: you don’t have direct contact with the customer. But it’s possible with the right strategies.\u003C/p>\n\u003Cp>Strategy 1: The personalized note. Slip a handwritten thank-you note into each order. This simple gesture increases satisfaction by 15%.\u003C/p>\n\u003Cp>Strategy 2: The Surprise. Add a little extra that isn’t announced (a mini-pastry, a sample of a new recipe). The cost is minimal, the impact is enormous.\u003C/p>\n\u003Cp>Strategy 3: Consistency. Each order must be identical in quality. Loyal customers are those who know exactly what they are going to receive.\u003C/p>\n\u003Cp>Strategy 4: Targeted promotions. Use the platform’s tools to offer deals to customers who haven’t made a purchase in 30 days.\u003C/p>\n\u003Cp>Strategy 5: Social Networks. Share the behind-the-scenes of your kitchen on Instagram. Customers like to know the faces behind their dishes.\u003C/p>\n",[20,30,40,50,56,61],{"slug":21,"title":22,"excerpt":23,"readTime":24,"publishedAt":25,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":29},"fideliser-clients-livraison-recuperer-donnee-2026","Loyalizing customers, delivery, and retrieving customer data in 2026","Delivered through platforms, the customer belongs to the platform, not to you. How to build a direct relationship and recover your customer data.","9 min","2026-06-03T15:00:00.000Z","marketing","bg-feature-blue","Marketing",98.83936309814452,{"slug":31,"title":32,"excerpt":33,"readTime":34,"publishedAt":35,"categorySlug":36,"categoryColor":37,"categoryLabel":38,"relevance":39},"reduire-commissions-plateformes-livraison","How to reduce delivery platform commissions","Negotiation, clean delivery, direct order, menu optimization: concrete strategies to reduce Uber Eats and Deliveroo commissions.","8 min","2025-11-10T00:00:00.000Z","rentabilite","bg-feature-purple","Profitability",92.30773162841795,{"slug":41,"title":42,"excerpt":43,"readTime":44,"publishedAt":45,"categorySlug":46,"categoryColor":47,"categoryLabel":48,"relevance":49},"commission-just-eat-restaurant-france-pourcentage-2026","Commission Just Eat restaurant France 2026 : exact percentage, Self Delivery vs Delivery, hidden fees","Commission percentage Just Eat according to the Self Delivery (10-14%) or Delivery (28-30%) plan, hidden fees, quantified examples and strategies to reduce the total cost in 2026.","10 min","2026-05-10T00:00:00.000Z","plateformes","bg-primary","Platforms",81.91864776611328,{"slug":51,"title":52,"excerpt":53,"readTime":34,"publishedAt":54,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"relevance":55},"otter-prix-tarifs-comparaison-restaurateurs-2026","Otter pricing 2026: Plans, add-ons, and transaction fees explained","Otter (tryotter.com) displays a starting price of $19/month in 2026. Decryption of the three plans (Starter, Main, Pro), KDS and loyalty add-ons, and transaction fees that are added to the subscription.","2026-05-07T00:00:00.000Z",80.75161743164062,{"slug":57,"title":58,"excerpt":59,"readTime":24,"publishedAt":54,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"relevance":60},"otter-alternative-comparatif-solutions-europeennes-2026","Otter alternative 2026: 5 European solutions to compare for your command aggregator","Looking for an alternative to Otter (tryotter.com) in 2026? Honest comparison of 5 European solutions – Fooderise, Deliverect, RusHour, Hubrise, Just Eat Pro – with their prices in euros and their strengths.",69.80401611328125,{"slug":62,"title":63,"excerpt":64,"readTime":65,"publishedAt":66,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":67},"client-regulier-livraison-fidelisation","How to retain your regular clients in delivery","Strategies for turning your occasional customers into loyal regulars on delivery platforms.","7 min","2025-12-17T00:00:00.000Z",68.59541320800781,{"prev":69,"next":72},{"slug":70,"title":71},"saisonnalite-menu-livraison-strategie","Adapting your delivery menu to the seasons: a complete strategy",{"slug":73,"title":74},"cout-emballage-livraison","The hidden cost of packaging: how to reduce it without sacrificing quality"]