Delivery packaging guide: choosing the right materials

Packaging is the final link in the chain before the customer. An excellent dish poorly packaged will arrive cold, crushed, or spilled. Investing in good packaging is a direct investment in customer satisfaction.

For hot dishes, prioritize containers made of double-walled kraft cardboard or bagasse (sugarcane fiber). These materials retain heat better than plastic and are more environmentally friendly. Avoid polystyrene, which imparts a taste to the food.

Separating the elements is crucial. Sauces must be in separate pots, salads separated from hot dishes, and fries in a ventilated compartment to avoid condensation. A well-compartmented dish arrives in good condition.

Test your packaging before deploying it. Order your own meals for delivery and evaluate: temperature upon arrival, presentation, any leaks, ease of opening. This full-scale test reveals invisible problems in the kitchen.

Negotiate with your suppliers by buying in bulk. Packaging represents between 5% and 12% of the cost of an order. By ordering in bulk, you can reduce this cost by 20 to 30%. Also consider personalizing your packaging with your logo to strengthen your brand.