[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog-article-en-creer-experience-deballage-livraison":3,"blog-related-en-creer-experience-deballage-livraison":19,"blog-neighbors-en-creer-experience-deballage-livraison":69},{"id":4,"groupId":5,"locale":6,"slug":7,"title":8,"excerpt":9,"contentMd":10,"readTime":11,"publishedAt":12,"updatedAt":13,"categoryGroupId":14,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"html":18},769,150,"en","creer-experience-deballage-livraison","Create a memorable unboxing experience in delivery.","The moment the client opens the bag is your only physical interaction. Make it memorable.","The \"unboxing\" (the moment of unboxing) is the only physical moment the customer shares with your restaurant. It’s at this instant that their impression is formed and that their rating is decided.\n\nThe first visual contact is the bag. A clean bag, with your logo, securely closed with a security sticker, saying “professional” before the client even opens it.\n\nThe opening of the bag should be logical: cold items at the bottom (stable), hot items on top (easy access), and beverages separated (to avoid spills).\n\nContainers must be clean on the outside. Sauce drips on the lid, greasy fingerprints, or stained containers give the impression of carelessness, even if the dish is excellent.\n\nThank you is the cherry on top. Placed prominently in the bag (not at the bottom under the containers), it humanizes the experience and encourages positive reviews.\n\nThe ultimate test: order at home and film your own unboxing. Watch the video as if you were a customer. Every detail that bothers you should be corrected.","5 min","2025-09-20T00:00:00.000Z","2026-05-15T08:59:12.000Z",9,"avis-clients","bg-feature-blue","Client reviews","\u003Cp>The “unboxing” (the moment of unboxing) is the only physical moment the customer shares with your restaurant. It’s at this instant that their impression is formed and that their rating is decided.\u003C/p>\n\u003Cp>The first visual contact is the bag. A clean bag, with your logo, securely closed with a security sticker, saying “professional” before the client even opens it.\u003C/p>\n\u003Cp>The opening of the bag should be logical: cold items at the bottom (stable), hot items on top (easy access), and beverages separated (to avoid spills).\u003C/p>\n\u003Cp>Containers must be clean on the outside. Sauce drips on the lid, greasy fingerprints, or stained containers give the impression of carelessness, even if the dish is excellent.\u003C/p>\n\u003Cp>Thank you is the cherry on top. Placed prominently in the bag (not at the bottom under the containers), it humanizes the experience and encourages positive reviews.\u003C/p>\n\u003Cp>The ultimate test: order at home and film your own unboxing. Watch the video as if you were a customer. Every detail that bothers you should be corrected.\u003C/p>\n",[20,30,40,48,57,63],{"slug":21,"title":22,"excerpt":23,"readTime":24,"publishedAt":25,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":29},"commission-just-eat-restaurant-france-pourcentage-2026","Commission Just Eat restaurant France 2026 : exact percentage, Self Delivery vs Delivery, hidden fees","Commission percentage Just Eat according to the Self Delivery (10-14%) or Delivery (28-30%) plan, hidden fees, quantified examples and strategies to reduce the total cost in 2026.","10 min","2026-05-10T00:00:00.000Z","plateformes","bg-primary","Platforms",62.95873260498047,{"slug":31,"title":32,"excerpt":33,"readTime":34,"publishedAt":35,"categorySlug":36,"categoryColor":37,"categoryLabel":38,"relevance":39},"emballage-isotherme-livraison","Insulated packaging for delivery: a complete guide to choosing and using the right containers","The quality of your insulated packaging can make all the difference between a cold pizza and a hot pizza, between a 3-star review and a 5-star review. Complete guide to available solutions and their costs.","8 min","2025-11-28T00:00:00.000Z","livraison","bg-feature-green","Delivery",47.528846740722656,{"slug":41,"title":42,"excerpt":43,"readTime":34,"publishedAt":44,"categorySlug":45,"categoryColor":16,"categoryLabel":46,"relevance":47},"brand-identity-restaurant-livraison","Building a strong brand identity in delivery","How to create a recognizable and memorable brand when your customers never visit your restaurant.","2025-11-15T00:00:00.000Z","marketing","Marketing",44.64237976074219,{"slug":49,"title":50,"excerpt":51,"readTime":34,"publishedAt":52,"categorySlug":53,"categoryColor":54,"categoryLabel":55,"relevance":56},"reduire-commissions-plateformes-livraison","How to reduce delivery platform commissions","Negotiation, clean delivery, direct order, menu optimization: concrete strategies to reduce Uber Eats and Deliveroo commissions.","2025-11-10T00:00:00.000Z","rentabilite","bg-feature-purple","Profitability",42.27488327026367,{"slug":58,"title":59,"excerpt":60,"readTime":11,"publishedAt":61,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"relevance":62},"communication-client-livraison-bonnes-pratiques","Client communication for delivery: the messages that make the difference","Without direct contact, written communication is your only link with the client. Here’s how to take care of it.","2026-01-18T00:00:00.000Z",40.04562759399414,{"slug":64,"title":65,"excerpt":66,"readTime":67,"publishedAt":25,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":68},"commission-deliveroo-restaurant-france-pourcentage-2026","Commission Deliveroo restaurant France 2026 : exact percentage, hidden fees, how to reduce","Everything about the Deliveroo commission in France for restaurants in 2026: percentage per plan (Lite, Plus, Premium), hidden fees, numbered examples and strategies to reduce it.","11 min",37.86491012573242,{"prev":70,"next":73},{"slug":71,"title":72},"referencement-seo-site-restaurant","SEO for restaurants: keywords that pay off",{"slug":74,"title":75},"comment-choisir-borne-commande-restauration-rapide","Choosing your point-of-sale system in fast food"]