[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog-article-en-comprendre-analytics-livraison-plateformes":3,"blog-related-en-comprendre-analytics-livraison-plateformes":19,"blog-neighbors-en-comprendre-analytics-livraison-plateformes":74},{"id":4,"groupId":5,"locale":6,"slug":7,"title":8,"excerpt":9,"contentMd":10,"readTime":11,"publishedAt":12,"updatedAt":13,"categoryGroupId":14,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"html":18},741,122,"en","comprendre-analytics-livraison-plateformes","Understanding analytics dashboards on platforms","The data is here. However, you must know how to read them. Guide to reading Uber Eats and Deliveroo dashboards.","Dashboards on platforms contain a wealth of data that most restaurateurs never consult. Here's how to read and utilize them.\n\nThe Uber Eats dashboard is divided into 4 sections: Performance (ratings, time, acceptance), Sales (revenue, orders, average basket), Customer Reviews (ratings and comments), and Operations (errors, cancellations).\n\nThe Deliveroo dashboard offers: Overview (revenue, orders), Quality (rating, complaints), Menu (sales by item), and Finances (commissions, payments).\n\nThe most important data: the rate of repeat orders. It’s the most reliable indicator of customer satisfaction. A customer who returns is a satisfied customer. Target: 25-35%.\n\n\"Heatmaps\" (heatmaps of orders by hour and day) show you exactly when your customers order. Align your team and your setup with these time slots.\n\nBest-selling vs. least-selling articles guide you for menu engineering. Highlight the bestsellers, improve or eliminate the least-selling ones.\n\nExport your data monthly and create your own tracking in a spreadsheet. Platforms only show you the data that benefits them. Your own analysis is more objective.","7 min","2025-11-04T00:00:00.000Z","2026-05-15T08:59:07.000Z",6,"rentabilite","bg-feature-purple","Profitability","\u003Cp>Dashboards on platforms contain a wealth of data that most restaurateurs never consult. Here’s how to read and utilize them.\u003C/p>\n\u003Cp>The Uber Eats dashboard is divided into 4 sections: Performance (ratings, time, acceptance), Sales (revenue, orders, average basket), Customer Reviews (ratings and comments), and Operations (errors, cancellations).\u003C/p>\n\u003Cp>The Deliveroo dashboard offers: Overview (revenue, orders), Quality (rating, complaints), Menu (sales by item), and Finances (commissions, payments).\u003C/p>\n\u003Cp>The most important data: the rate of repeat orders. It’s the most reliable indicator of customer satisfaction. A customer who returns is a satisfied customer. Target: 25-35%.\u003C/p>\n\u003Cp>“Heatmaps” (heatmaps of orders by hour and day) show you exactly when your customers order. Align your team and your setup with these time slots.\u003C/p>\n\u003Cp>Best-selling vs. least-selling articles guide you for menu engineering. Highlight the bestsellers, improve or eliminate the least-selling ones.\u003C/p>\n\u003Cp>Export your data monthly and create your own tracking in a spreadsheet. Platforms only show you the data that benefits them. Your own analysis is more objective.\u003C/p>\n",[20,30,40,50,59,68],{"slug":21,"title":22,"excerpt":23,"readTime":24,"publishedAt":25,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":29},"fideliser-clients-livraison-recuperer-donnee-2026","Loyalizing customers, delivery, and retrieving customer data in 2026","Delivered through platforms, the customer belongs to the platform, not to you. How to build a direct relationship and recover your customer data.","9 min","2026-06-03T15:00:00.000Z","marketing","bg-feature-blue","Marketing",74.84001922607422,{"slug":31,"title":32,"excerpt":33,"readTime":34,"publishedAt":35,"categorySlug":36,"categoryColor":37,"categoryLabel":38,"relevance":39},"mentions-legales-obligatoires-prestataire-restaurant-france","Mandatory legal notices for a B2B SaaS provider in France (LCEN 2004)","What are the 9 elements a commercial website must display to be legal in France, and why their absence is a warning sign for any restaurateur about to sign a contract?","6 min","2026-05-13T00:00:00.000Z","conformite","bg-red-500","Compliance",73.57909393310547,{"slug":41,"title":42,"excerpt":43,"readTime":44,"publishedAt":45,"categorySlug":46,"categoryColor":47,"categoryLabel":48,"relevance":49},"keytchens-avis-achetes-chute-chiffre-affaires","Kitchens in 2026: How to read the public indicators of a SaaS publisher whose trajectory raises questions","Customer base evolution, update frequency, online review profile: several public signals allow a restaurateur to assess an editor's dynamics. Reading applied to the Keytchens case, without prior intent proceedings.","11 min","2026-04-15T00:00:00.000Z","general","bg-secondary","Le chat est sur le tapis. Il dort. C'est mignon.",69.33543395996094,{"slug":51,"title":52,"excerpt":53,"readTime":44,"publishedAt":54,"categorySlug":55,"categoryColor":56,"categoryLabel":57,"relevance":58},"commission-deliveroo-restaurant-france-pourcentage-2026","Commission Deliveroo restaurant France 2026 : exact percentage, hidden fees, how to reduce","Everything about the Deliveroo commission in France for restaurants in 2026: percentage per plan (Lite, Plus, Premium), hidden fees, numbered examples and strategies to reduce it.","2026-05-10T00:00:00.000Z","plateformes","bg-primary","Platforms",69.03590393066406,{"slug":60,"title":61,"excerpt":62,"readTime":63,"publishedAt":64,"categorySlug":65,"categoryColor":66,"categoryLabel":65,"relevance":67},"checklist-verifier-editeur-pos-tient-promesses-12-points","How to check if a POS editor keeps its promises: a 12-point checklist before signing","An operational checklist for auditing a restaurant solution vendor before signing: live demos of integrations, contactable references, status page, official stores, terms and conditions. Applicable to Fooderise as well as its competitors.","8 min","2026-04-20T00:00:00.000Z","tech","bg-indigo-600",68.25228881835938,{"slug":69,"title":70,"excerpt":71,"readTime":72,"publishedAt":64,"categorySlug":46,"categoryColor":47,"categoryLabel":48,"relevance":73},"choisir-solution-gestion-restaurant-criteres-objectifs-2026","Choosing a restaurant management solution in 2026: 10 objective criteria to decide (without marketing)","A neutral guide for evaluating order management platforms, aggregators, and POS systems: public pricing, SLAs, real integrations, support, compliance. Applicable to any solution on the market.","12 min",67.22120666503906,{"prev":75,"next":78},{"slug":76,"title":77},"repondre-avis-negatifs-tripadvisor","Manage negative reviews: turn a hater into an ambassador",{"slug":79,"title":80},"analyse-concurrence-restaurant-livraison","How to analyze your competitors on delivery platforms"]