[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog-article-en-checklist-verifier-editeur-pos-tient-promesses-12-points":3,"blog-related-en-checklist-verifier-editeur-pos-tient-promesses-12-points":18,"blog-neighbors-en-checklist-verifier-editeur-pos-tient-promesses-12-points":59},{"id":4,"groupId":5,"locale":6,"slug":7,"title":8,"excerpt":9,"contentMd":10,"readTime":11,"publishedAt":12,"updatedAt":13,"categoryGroupId":14,"categorySlug":15,"categoryColor":16,"categoryLabel":15,"html":17},717,98,"en","checklist-verifier-editeur-pos-tient-promesses-12-points","How to check if a POS editor keeps its promises: a 12-point checklist before signing","An operational checklist for auditing a restaurant solution vendor before signing: live demos of integrations, contactable references, status page, official stores, terms and conditions. Applicable to Fooderise as well as its competitors.","You have identified a solution that appears to meet your needs. The salesperson is convincing, the website is professional, and the testimonials are glowing. Before signing, take 2 hours to apply this checklist. It will prevent unpleasant surprises that cost restaurants an average of €5,000 to €15,000 due to rushing into contracts (exit fees, forced migration, data loss, service downtime).\n\nPoint 1 — Require a live demo of the integrations, not a recorded video. Ask to see, live during the demo: an order placed from Uber Eats’ test interface appearing on the publisher’s POS interface within 30 seconds. Same exercise with Deliveroo and Just Eat. If the publisher postpones the demo (“our test accounts are under maintenance”), request a dated video recording from the last 30 days. If they still cannot, the integration is likely not operational.\n\nPoint 2 — Request 3 client references within your segment and call them. Segment = independent, small chain (2-5 restaurants), large chain, dark kitchen. A client from a large group won’t be able to speak to the reality of an independent. Once references are obtained, actually call. Questions to ask: “How long have you been using the solution? What was the biggest problem encountered and how was it resolved? How long does it typically take to get a response from support? Have you had any hidden fees on the invoice?”\n\nPoint 3 — Check the public status page. A status page is a web page that shows the real-time availability of services. Standard format: status.{editor}.com or {editor}.statuspage.io. Verify: Does it exist? Is it up to date? Does it show the history of incidents over 12 months? What is the average uptime? Below 99.5% over 12 months is unacceptable for a business tool. In the absence of a status page, you have no measurable recourse in the event of an outage.\n\nPoint 4 — Check for presence on official stores. Search for the publisher's name on the Google Play Store (via play.google.com) and the App Store (via apps.apple.com). The application should be available on both. Verify: last update date (should be less than 3 months), number of downloads, and average rating. An application only distributed as an APK outside of the store is a major red flag.\n\nPoint 5 — Obtain the Terms and Conditions before the demo, not after. Request the General Terms of Sale and the Specific Conditions in PDF, even before entering the demo. Read them. Articles to review: engagement duration, cancellation notice, exit conditions, data portability (can you leave with your data?), responsibility in case of downtime (contractual SLA), tariff revision clauses (can the publisher unilaterally increase the price?).\n\nPoint 6 – Test the support before signing. Send a support ticket via the public form or by email. Ask a non-trivial technical question (“How do you manage multilingual menu synchronization between Uber Eats and Deliveroo?”). Measure: first response time, resolution time, quality of the response (generic copy-paste or personalized response), language. Perform the test on a Friday evening at 8 PM. Real restaurant support responds over the weekend.\n\nPoint 7 – Verify legal notices and registration. The publisher’s website must display its legal notices with: company name, SIREN, address, editor-in-chief. Take the SIREN and enter it on societe.com or pappers.fr. Check: does the company actually exist? For how long? What is its turnover (declared)? How many employees? Is there a collective procedure underway (restructuring, liquidation)? This information is public and free.\n\nPoint 8 — Seek independent feedback. Beyond Google reviews (which can be biased or purchased), look on independent platforms: restaurant forums (Chef-simon.com, Snacking.fr), Facebook groups (\"Independent Restaurateurs France\"), and LinkedIn (search for the editor's name, read critical posts and comments). Trustpilot reviews can also be helpful if there are more than 50.\n\nPoint 9 — Request technical documentation for integrations. A serious publisher documents its integrations publicly or upon request: API REST, webhooks, data formats, rate limits. If you (or your technical provider) don't understand how data flows between the POS, the aggregator, and the platform, you won’t be able to diagnose problems that will arise. An opaque integration is a black box that traps you.\n\nPoint 10 — Verify GDPR compliance. On the site, look for: privacy policy, name of the Data Protection Officer (DPO), hosting country, subcontractors used (a list is mandatory in the policy appendix). An European publisher that processes data from European restaurants must be natively compliant. A publisher that does not clearly disclose this information exposes you to fines from the CNIL.\n\nPoint 11 – Compare at least 3 solutions with the same rubric. Apply the 10 previous points to at least 3 solutions in parallel. Create a comparative table. You’ll be surprised by the discrepancies. Many publishers that appear equivalent in their brochures have discrepancies of 10 to 20 points on this rubric. Objective comparison reveals the best solution – which is not necessarily the cheapest or the most well-known.\n\nPoint 12 — Negotiate a genuine trial period with a clean exit. Before signing, ask for: a 14 or 30 day trial period, without requiring a credit card, with automatic exit if not converted. A confident editor in their product will accept this. An editor who demands payment before the end of the trial period shows they know that some clients will leave if they have the choice.\n\nConclusion. This checklist may seem long, but it takes 2 to 3 hours to execute on a solution, compared to months of frustration and thousands of euros lost if you sign with the wrong publisher. Apply it to Fooderise, apply it to competitors, and choose based on verifiable facts rather than pretty promises. This is the only way to make an informed decision in a market where marketing is king.","8 min","2026-04-20T00:00:00.000Z","2026-05-15T08:59:03.000Z",17,"tech","bg-indigo-600","\u003Cp>You have identified a solution that appears to meet your needs. The salesperson is convincing, the website is professional, and the testimonials are glowing. Before signing, take 2 hours to apply this checklist. It will prevent unpleasant surprises that cost restaurants an average of €5,000 to €15,000 due to rushing into contracts (exit fees, forced migration, data loss, service downtime).\u003C/p>\n\u003Cp>Point 1 — Require a live demo of the integrations, not a recorded video. Ask to see, live during the demo: an order placed from Uber Eats’ test interface appearing on the publisher’s POS interface within 30 seconds. Same exercise with Deliveroo and Just Eat. If the publisher postpones the demo (“our test accounts are under maintenance”), request a dated video recording from the last 30 days. If they still cannot, the integration is likely not operational.\u003C/p>\n\u003Cp>Point 2 — Request 3 client references within your segment and call them. Segment = independent, small chain (2-5 restaurants), large chain, dark kitchen. A client from a large group won’t be able to speak to the reality of an independent. Once references are obtained, actually call. Questions to ask: “How long have you been using the solution? What was the biggest problem encountered and how was it resolved? How long does it typically take to get a response from support? Have you had any hidden fees on the invoice?”\u003C/p>\n\u003Cp>Point 3 — Check the public status page. A status page is a web page that shows the real-time availability of services. Standard format: status.{editor}.com or {editor}.statuspage.io. Verify: Does it exist? Is it up to date? Does it show the history of incidents over 12 months? What is the average uptime? Below 99.5% over 12 months is unacceptable for a business tool. In the absence of a status page, you have no measurable recourse in the event of an outage.\u003C/p>\n\u003Cp>Point 4 — Check for presence on official stores. Search for the publisher’s name on the Google Play Store (via \u003Ca href=\"http://play.google.com\">play.google.com\u003C/a>) and the App Store (via \u003Ca href=\"http://apps.apple.com\">apps.apple.com\u003C/a>). The application should be available on both. Verify: last update date (should be less than 3 months), number of downloads, and average rating. An application only distributed as an APK outside of the store is a major red flag.\u003C/p>\n\u003Cp>Point 5 — Obtain the Terms and Conditions before the demo, not after. Request the General Terms of Sale and the Specific Conditions in PDF, even before entering the demo. Read them. Articles to review: engagement duration, cancellation notice, exit conditions, data portability (can you leave with your data?), responsibility in case of downtime (contractual SLA), tariff revision clauses (can the publisher unilaterally increase the price?).\u003C/p>\n\u003Cp>Point 6 – Test the support before signing. Send a support ticket via the public form or by email. Ask a non-trivial technical question (“How do you manage multilingual menu synchronization between Uber Eats and Deliveroo?”). Measure: first response time, resolution time, quality of the response (generic copy-paste or personalized response), language. Perform the test on a Friday evening at 8 PM. Real restaurant support responds over the weekend.\u003C/p>\n\u003Cp>Point 7 – Verify legal notices and registration. The publisher’s website must display its legal notices with: company name, SIREN, address, editor-in-chief. Take the SIREN and enter it on \u003Ca href=\"http://societe.com\">societe.com\u003C/a> or \u003Ca href=\"http://pappers.fr\">pappers.fr\u003C/a>. Check: does the company actually exist? For how long? What is its turnover (declared)? How many employees? Is there a collective procedure underway (restructuring, liquidation)? This information is public and free.\u003C/p>\n\u003Cp>Point 8 — Seek independent feedback. Beyond Google reviews (which can be biased or purchased), look on independent platforms: restaurant forums (\u003Ca href=\"http://Chef-simon.com\">Chef-simon.com\u003C/a>, \u003Ca href=\"http://Snacking.fr\">Snacking.fr\u003C/a>), Facebook groups (“Independent Restaurateurs France”), and LinkedIn (search for the editor’s name, read critical posts and comments). Trustpilot reviews can also be helpful if there are more than 50.\u003C/p>\n\u003Cp>Point 9 — Request technical documentation for integrations. A serious publisher documents its integrations publicly or upon request: API REST, webhooks, data formats, rate limits. If you (or your technical provider) don’t understand how data flows between the POS, the aggregator, and the platform, you won’t be able to diagnose problems that will arise. An opaque integration is a black box that traps you.\u003C/p>\n\u003Cp>Point 10 — Verify GDPR compliance. On the site, look for: privacy policy, name of the Data Protection Officer (DPO), hosting country, subcontractors used (a list is mandatory in the policy appendix). An European publisher that processes data from European restaurants must be natively compliant. A publisher that does not clearly disclose this information exposes you to fines from the CNIL.\u003C/p>\n\u003Cp>Point 11 – Compare at least 3 solutions with the same rubric. Apply the 10 previous points to at least 3 solutions in parallel. Create a comparative table. You’ll be surprised by the discrepancies. Many publishers that appear equivalent in their brochures have discrepancies of 10 to 20 points on this rubric. Objective comparison reveals the best solution – which is not necessarily the cheapest or the most well-known.\u003C/p>\n\u003Cp>Point 12 — Negotiate a genuine trial period with a clean exit. Before signing, ask for: a 14 or 30 day trial period, without requiring a credit card, with automatic exit if not converted. A confident editor in their product will accept this. An editor who demands payment before the end of the trial period shows they know that some clients will leave if they have the choice.\u003C/p>\n\u003Cp>Conclusion. This checklist may seem long, but it takes 2 to 3 hours to execute on a solution, compared to months of frustration and thousands of euros lost if you sign with the wrong publisher. Apply it to Fooderise, apply it to competitors, and choose based on verifiable facts rather than pretty promises. This is the only way to make an informed decision in a market where marketing is king.\u003C/p>\n",[19,28,35,41,46,52],{"slug":20,"title":21,"excerpt":22,"readTime":23,"publishedAt":12,"categorySlug":24,"categoryColor":25,"categoryLabel":26,"relevance":27},"choisir-solution-gestion-restaurant-criteres-objectifs-2026","Choosing a restaurant management solution in 2026: 10 objective criteria to decide (without marketing)","A neutral guide for evaluating order management platforms, aggregators, and POS systems: public pricing, SLAs, real integrations, support, compliance. Applicable to any solution on the market.","12 min","general","bg-secondary","Le chat est sur le tapis. Il dort. C'est mignon.",191.3543243408203,{"slug":29,"title":30,"excerpt":31,"readTime":32,"publishedAt":33,"categorySlug":24,"categoryColor":25,"categoryLabel":26,"relevance":34},"deliview-fr-code-ia-emergent-site-ouvert-ferme-instable-2026","Deliview.fr: What a restaurateur can check publicly before signing with a recent SaaS editor","Before entrusting your orders and payments to a young software publisher like Deliview.fr, several public information allows to assess the operational maturity level. Here is the reading grid, without jargon.","11 min","2026-05-02T00:00:00.000Z",161.01370239257812,{"slug":36,"title":37,"excerpt":38,"readTime":23,"publishedAt":39,"categorySlug":24,"categoryColor":25,"categoryLabel":26,"relevance":40},"meilleurs-logiciels-caisse-restaurant-2026","The 10 best restaurant POS software in 2026","Zelty, Innovorder, Popina, Cashpad, SumUp, Lightspeed, L'Addition, Square, Tactill, Zettle: A complete comparison of restaurant POS software for 2026.","2025-12-11T00:00:00.000Z",114.28081512451172,{"slug":42,"title":43,"excerpt":44,"readTime":32,"publishedAt":33,"categorySlug":24,"categoryColor":25,"categoryLabel":26,"relevance":45},"deliview-fr-arnaque-suspecte-signaux-alerte-restaurateurs-2026","Deliview.fr: 7 points to check before subscribing in 2026","Business promises, POS integrations, brand consistency, transparent pricing. Here are the 7 concrete points to examine before entrusting your orders to a new publisher like Deliview.fr.",111.32772827148438,{"slug":47,"title":48,"excerpt":49,"readTime":11,"publishedAt":50,"categorySlug":24,"categoryColor":25,"categoryLabel":26,"relevance":51},"rushour-avis-restaurateurs-guide-complet-2026","RusHour reviews 2026: a complete guide for restaurateurs (features, prices, alternatives)","Detailed review of RusHour in 2026: positioning, strengths, POS integrations, Boost'R concierge service, price level and comparison with transparent market alternatives.","2026-05-07T00:00:00.000Z",102.6377182006836,{"slug":53,"title":54,"excerpt":55,"readTime":56,"publishedAt":57,"categorySlug":24,"categoryColor":25,"categoryLabel":26,"relevance":58},"meilleures-integrations-pos-livraison-2026","Top POS integrations + delivery in 2026","Zelty and Uber Eats, Innovorder and Deliveroo, Lightspeed and Just Eat: discover the best POS + delivery platform combinations for your restaurant.","9 min","2025-09-28T00:00:00.000Z",101.74386596679688,{"prev":60,"next":63},{"slug":61,"title":62},"pourquoi-restaurateurs-quittent-keytchens-2026","Why some restaurateurs are looking for an alternative to Keytchens in 2026: analysis of the reasons",{"slug":64,"title":65},"alternative-otter-europe-rgpd-fooderise-2026","European alternative to Otter (tryotter.com) : why Fooderise is the right choice GDPR in 2026"]