[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog-article-en-avis-faux-positifs-detection":3,"blog-related-en-avis-faux-positifs-detection":19,"blog-neighbors-en-avis-faux-positifs-detection":61},{"id":4,"groupId":5,"locale":6,"slug":7,"title":8,"excerpt":9,"contentMd":10,"readTime":11,"publishedAt":12,"updatedAt":13,"categoryGroupId":14,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"html":18},668,49,"en","avis-faux-positifs-detection","Identify your competitors' fake positive reviews","Your competitor took 100 5-star reviews in one night? How to react.","It's frustrating but common. Don't react publicly by accusing them, that makes \"bad losers.\"\n\nReport them to Google/TripAdvisor. There is a \"Report\" button for conflicts of interest or spam. Be factual in your report (\"100 reviews in 2 hours when the restaurant has 20 covers\").\n\nFocus on yourself. The best response is to bury these false reviews under a mass of TRUE positive reviews at your place.\n\nClients eventually find out. The truth of the plate always catches up with the lie of the web.","5 min","2026-02-11T00:00:00.000Z","2026-05-15T08:58:55.000Z",11,"marketing-digital","bg-blue-500","Digital Marketing","\u003Cp>It’s frustrating but common. Don’t react publicly by accusing them, that makes “bad losers.”\u003C/p>\n\u003Cp>Report them to Google/TripAdvisor. There is a “Report” button for conflicts of interest or spam. Be factual in your report (“100 reviews in 2 hours when the restaurant has 20 covers”).\u003C/p>\n\u003Cp>Focus on yourself. The best response is to bury these false reviews under a mass of TRUE positive reviews at your place.\u003C/p>\n\u003Cp>Clients eventually find out. The truth of the plate always catches up with the lie of the web.\u003C/p>\n",[20,30,36,42,49,55],{"slug":21,"title":22,"excerpt":23,"readTime":24,"publishedAt":25,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":29},"gerer-avis-faux-plateformes","How to identify and report fake reviews on platforms","Fake reviews (positive from competitors or maliciously negative) are a real problem. Here’s how to combat them.","6 min","2025-11-10T00:00:00.000Z","avis-clients","bg-feature-blue","Client reviews",97.93470764160156,{"slug":31,"title":32,"excerpt":33,"readTime":11,"publishedAt":34,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":35},"gerer-avis-frauduleux-plateformes","How to identify and report fraudulent reviews on platforms","Fake reviews from competitors, repeat abusive clients: how to detect and have them removed.","2026-01-11T00:00:00.000Z",71.87384796142578,{"slug":37,"title":38,"excerpt":39,"readTime":24,"publishedAt":40,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":41},"repondre-avis-5-etoiles-uber-eats","How to respond to 5-star reviews on Uber Eats to retain your customers","Responding to positive reviews on Uber Eats is not a waste of time: it’s an opportunity for customer loyalty. Here’s how to turn every 5 stars into a regular customer with personalized and effective responses.","2025-10-25T00:00:00.000Z",65.64441680908203,{"slug":43,"title":44,"excerpt":45,"readTime":46,"publishedAt":47,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":48},"signaler-faux-avis-deliveroo","How to report a fake review on Deliveroo and protect your reputation","Negative fake reviews are a scourge for restaurateurs on Deliveroo. This guide explains the reporting procedure, the expected delays and complementary actions to protect your rating.","8 min","2026-02-15T00:00:00.000Z",63.01911544799805,{"slug":50,"title":51,"excerpt":52,"readTime":24,"publishedAt":53,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":54},"taux-reponse-avis-clients-ideal","What is the ideal response rate to customer reviews for a delivery restaurant?","Should you respond to 100% of reviews or focus on the negative ones? Data shows that a response rate of 80-90% is optimal for delivery restaurants. Explanations and strategies.","2026-03-04T00:00:00.000Z",52.210018157958984,{"slug":56,"title":57,"excerpt":58,"readTime":24,"publishedAt":59,"categorySlug":26,"categoryColor":27,"categoryLabel":28,"relevance":60},"reputation-en-ligne-proteger","Protect your online reputation against attacks","Malicious competitors, angry former employees, dishonest clients... How to protect your reputation.","2026-01-27T00:00:00.000Z",44.992618560791016,{"prev":62,"next":65},{"slug":63,"title":64},"optimisation-fiscale-restaurant-livraison","Tax optimization for restaurants delivering food",{"slug":66,"title":67},"affichage-obligatoire-restaurant-2026","Mandatory displays in restaurants: the checklist 2026"]