[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog-article-en-augmenter-note-restaurant-uber-eats":3,"blog-related-en-augmenter-note-restaurant-uber-eats":19,"blog-neighbors-en-augmenter-note-restaurant-uber-eats":68},{"id":4,"groupId":5,"locale":6,"slug":7,"title":8,"excerpt":9,"contentMd":10,"readTime":11,"publishedAt":12,"updatedAt":13,"categoryGroupId":14,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"html":18},661,42,"en","augmenter-note-restaurant-uber-eats","Moving from 4.0 to 4.5 stars on Uber Eats: a concrete action plan","Every tenth of a point counts. Here’s a 4-week action plan to increase your score.","The difference between 4.0 and 4.5 stars on Uber Eats represents approximately 15 to 20% more orders. Each tenth of a point has a measurable impact on your volume.\n\nWeek 1: Identify and correct your recurring problems. Read your last 50 reviews and categorize the complaints by category (quality, temperature, missing items, delay). Address the most frequent problem.\n\nWeek 2: Implement the order verification protocol. Each order is verified by a dedicated person before closing the bag. Photo required. Errors in items decrease by 50 to 70%.\n\nWeek 3: Add a \"wow moment\" to each order. A handwritten thank you note, a free cookie, a sample of a new dish. Spontaneous positive reviews increase significantly.\n\nWeek 4: Respond to ALL feedback from the last 3 weeks. Thank the positive reviews, address the negative ones with empathy and professionalism. Future clients will see that you are attentive.\n\nFollow-up: continue this program for 3 months. The score evolves slowly because it is a weighted average. Recent reviews have more weight than older ones.\n\nAdjust your preparation times realistically. A customer who receives their order sooner than expected is consistently more generous in their rating.","7 min","2026-03-06T00:00:00.000Z","2026-05-15T08:58:54.000Z",9,"avis-clients","bg-feature-blue","Client reviews","\u003Cp>The difference between 4.0 and 4.5 stars on Uber Eats represents approximately 15 to 20% more orders. Each tenth of a point has a measurable impact on your volume.\u003C/p>\n\u003Cp>Week 1: Identify and correct your recurring problems. Read your last 50 reviews and categorize the complaints by category (quality, temperature, missing items, delay). Address the most frequent problem.\u003C/p>\n\u003Cp>Week 2: Implement the order verification protocol. Each order is verified by a dedicated person before closing the bag. Photo required. Errors in items decrease by 50 to 70%.\u003C/p>\n\u003Cp>Week 3: Add a “wow moment” to each order. A handwritten thank you note, a free cookie, a sample of a new dish. Spontaneous positive reviews increase significantly.\u003C/p>\n\u003Cp>Week 4: Respond to ALL feedback from the last 3 weeks. Thank the positive reviews, address the negative ones with empathy and professionalism. Future clients will see that you are attentive.\u003C/p>\n\u003Cp>Follow-up: continue this program for 3 months. The score evolves slowly because it is a weighted average. Recent reviews have more weight than older ones.\u003C/p>\n\u003Cp>Adjust your preparation times realistically. A customer who receives their order sooner than expected is consistently more generous in their rating.\u003C/p>\n",[20,26,36,45,52,62],{"slug":21,"title":22,"excerpt":23,"readTime":11,"publishedAt":24,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"relevance":25},"comment-augmenter-note-deliveroo","Moving from 4.2 to 4.7 on Deliveroo: 30-day action plan","A concrete action plan, week by week, to significantly improve your rating on Deliveroo.","2025-12-11T00:00:00.000Z",71.35945892333984,{"slug":27,"title":28,"excerpt":29,"readTime":30,"publishedAt":31,"categorySlug":32,"categoryColor":33,"categoryLabel":34,"relevance":35},"commission-uber-eats-restaurant-france-pourcentage-2026","Commission Uber Eats restaurant France 2026 : exact percentage, hidden fees and strategies","Commission Uber Eats per package (Plus, Premium, Premium+), VAT, service fees, restaurant bonuses and concrete levers to reduce the total cost in 2026.","11 min","2026-05-10T00:00:00.000Z","plateformes","bg-primary","Platforms",53.059898376464844,{"slug":37,"title":38,"excerpt":39,"readTime":40,"publishedAt":31,"categorySlug":41,"categoryColor":42,"categoryLabel":43,"relevance":44},"haccp-pour-les-nuls-guide-complet-restaurant-2026","HACCP for Dummies: A Complete Guide for Restaurants in 2026 (method, principles, controls, connected solutions)","HACCP Explained Simply for Restaurateurs: 7 Principles, Practical Implementation, Mandatory Records, Deep-Fat Fryers, Connected Thermometers, Preparing a Sanitary Control for 2026.","14 min","reglementation","bg-amber-600","Regulation",48.84028625488281,{"slug":46,"title":47,"excerpt":48,"readTime":49,"publishedAt":50,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"relevance":51},"impact-avis-chiffre-affaires-restaurant","The real impact of your reviews on your delivery revenue","Each tenth of a point of note has a measurable impact. Here are the numbers.","5 min","2025-11-13T00:00:00.000Z",45.60088348388672,{"slug":53,"title":54,"excerpt":55,"readTime":56,"publishedAt":57,"categorySlug":58,"categoryColor":59,"categoryLabel":60,"relevance":61},"rentabilite-par-plat","Calculate profitability by platform: the step-by-step method to identify your champions and your dead weight.","Do you really know which dishes on your menu make you money and which ones make you lose money? The Stars/Cows/Problems/Dead Weight method applied to your restaurant.","9 min","2025-12-22T00:00:00.000Z","rentabilite","bg-feature-purple","Profitability",40.548580169677734,{"slug":63,"title":64,"excerpt":65,"readTime":56,"publishedAt":66,"categorySlug":15,"categoryColor":16,"categoryLabel":17,"relevance":67},"templates-reponse-avis-negatif-pizza","Response templates for negative reviews for pizzeria: 10 ready-to-use models","Overcooked, late delivery, cold pizza: typical negative reviews of a pizzeria and how to respond professionally. 10 customizable templates to win back your dissatisfied customers.","2026-02-06T00:00:00.000Z",40.03472900390625,{"prev":69,"next":72},{"slug":70,"title":71},"traiteur-plateformes-livraison","Propose a caterer through delivery platforms",{"slug":73,"title":74},"comprendre-frais-plateformes-livraison","Understanding the structure of delivery platform fees"]